Utilities Department

In case of emergency, such as a water main break, call 720-898-7070.

For address changes or service transfers please call customer service at 720-898-7070 (Monday through Friday 8 am to 5 pm). For missed waste and recycling pick up please call 720-898-7575. For additional utility bill questions, please reference the Pay My Bill page, submit a ticket through Ask Arvada or email us.

Mission

The Mission of the Utilities Department is to provide safe and reliable drinking water, wastewater and stormwater collection, waste hauling, fleet management, and billing services to the Arvada community.

Duties

The Utilities Department is responsible for many of the City's services, including:

  • Repair, Maintenance, Operation of Water / Wastewater / Stormwater Utilities Systems (Planned and Emergency)
  • Locating and Damage Prevention Water / Wastewater / Stormwater Utilities Systems
  • Water Treatment and Regulatory Compliance
  • Customer Service
  • Enterprise Fund Financial Management and Planning
  • Emergency Response
  • Support for Capital Improvements and Development Review

Drinking Water

Stormwater

  • Mainline Cleaning and Repairs
  • TV Inspection of Storm Mains
  • Repairs (Planned and Emergency)

Sanitary Sewer

  • Sewage Removal and Disposal
  • Mainline Cleaning and Repairs
  • TV Inspection of Sewer Mains
  • Repairs (Planned and Emergency)

Waste Hauling

Fleet

  • Vehicle and Equipment Life-Cycle Management
  • Vehicle and Equipment Repairs and Maintenance
  • Specialty Fabrication
  • Police Equipment Purchasing and Maintenance
  • Fuel System Management and Regulatory Compliance

Utility Billing

Cable Services

The City of Arvada does not provide cable television services. Your service provider may depend on your location. Please explore Internet and Cable page for more information.

Electricity & Natural Gas Services

Electricity and natural gas services in Arvada are provided by Xcel Energy.