Recovering Password

If you forget your password, on the home screen there is a link for "Forgot Password" in the top right corner.

If you are a Contractor that has a license with the CIty of Arvada, select "Contractor Password." Users that are not contractors should select "Public User Password."

To recover a password that is associated with a City of Arvada contractor license, enter in the City of Arvada license number and select "Submit." An email will be sent to the email that is on file with the City of Arvada and will contain the necessary information to log into Arvada Permits. Please see "Logging in as a Contractor" for steps on how to log in using your contractor license.

Users that are not contractors will use a public profile for logging into Arvada Permits. To recover your user information, enter in the email address that is associated with the account. Select "Submit" to proceed. If the email address is associated with an account, an email will be sent with the necessary information to reset your password.