The Utilities Department provides water, sewer, stormwater and trash and recycling services. Customers pay for these services through a bimonthly bill.
In case of emergency, such as a water or sewer main break, call 720-898-7070.
For address changes or service transfers please call customer service at 720-898-7070 (Monday through Friday 8 am to 5 pm). For missed waste and recycling pick up please call 720-898-7575. For additional utility bill questions, please reference the Pay My Bill page, submit a ticket through Ask Arvada or email us.
Learn how to pay your water and trash bill.
The City offers trash and recycling services in partnership with Republic Services. Join the City program by calling 720-898-7575.
The City's Utilities Department reliably delivers clean, safe drinking water to our water customers and removes that water after use. The Stormwater team maintains our gutters, storm drains and stormwater facilities to help sustain the quality of our waterways.
Like many cities across the country, the City of Arvada faces an aging infrastructure. City Council provided strategic direction to complete master plans for water, wastewater and storm systems. These plans provide a roadmap to prioritize and fund work for immediate, short-term and longer-term needs.
The City is not directly responsible for cable television services. All cable providers are required to have a franchise agreement with the City in order to operate.
Before you dig
Important: Before doing any digging, you must call 811 to request locates of all public utilities.
To initiate a request for underground utility locates, including sewer and water lines, contact Colorado811 at 811 or visit their website.
- Do I have to be on-site?
In most cases, homeowners and residents do not have to be on-site. Your underground utilities will be marked in the areas using the information you have given.
- Do I have to call even if I am not planning on digging deep?
Colorado law requires that you make notification before you begin any size project from small ones, such as planting a tree or bush, to a big project such as pipe replacement or installation.
- Still have questions?