Report a Problem or Ask a Question
Welcome to Ask Arvada!
This system allows residents to report a problem within Arvada’s city limits. It should be used for non-emergency issues only and will be routed to the appropriate staff member for resolution. We monitor this during business hours, which means you can expect a reply within 1-3 business days. For life-threatening emergencies, call 911.
Report Non-emergency Police Matters
To report a non-emergency police matter, call 720-898-6900 or view more information online.
Report Water Line or Sewer Line Breaks
For urgent concerns or emergencies at any time of day, please call the following numbers. For water line or sewer line breaks, please call 720-898-7070.
Report a Sick or Injured Animal
To report a sick or injured animal, please call 720-898-6900.
Report Streetlight Outages
Most streetlights within Arvada are owned and operated by Xcel Energy. To report a streetlight outage or repair, contact Xcel Energy directly by completing their online form or by calling 800-895-4999. Exceptions: Streetlights located in the Olde Town Arvada and Candelas subdivisions are owned and operated by the City of Arvada. View a map of where City-owned street lights are located. To report a streetlight outage or repair in the Olde Town Arvada or Candelas subdivisions, please use our online Ask Arvada portal.
Report All Other Requests through Ask Arvada
To submit a request, you must provide your:
- First and last name
- Valid email address
- Location of the issue
- A detailed description of the issue you are reporting (pictures are optional but can be added)