Ask Arvada allows residents to report a problem within Arvada’s city limits. It should be used for non-emergency issues only. For life-threatening emergencies, call 911.
Report Non-emergency Police Matters
To report a non-emergency police matter, call 720-898-6900 or view more information online.
Report Water Line or Sewer Line Breaks
For urgent concerns or emergencies at any time of day, please call the following numbers. For water line or sewer line breaks, please call 720-898-7070.
Report a Sick or Injured Animal
To report a sick or injured animal, please call 720-898-6900.
Report Streetlight Outages
Most streetlights within Arvada are owned and operated by Xcel Energy. To report a streetlight outage or repair, contact Xcel Energy directly by completing their online form or by calling 800-895-4999. Exceptions: Streetlights located in the Olde Town Arvada and Candelas subdivisions are owned and operated by the City of Arvada. View a map of where City-owned street lights are located. To report a streetlight outage or repair in the Olde Town Arvada or Candelas subdivisions, please use our online Ask Arvada portal.
Report All Other Requests through Ask Arvada
You must provide complete and accurate information in order for your submission to be processed. Please provide your first and last name, email address and/or phone number, and location of issue. If you provide your email address, you can expect an automated email confirmation. Your ticket will be routed to the appropriate staff member for resolution. Submissions that are incomplete or contain inaccurate or false information may not be processed.