Frequently Asked Questions

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63rd & McIntyre

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1. How is the City addressing ongoing development and impacts on traffic?

To manage growth, the City uses a 30 year forecast that incorporates regional projections, city land-use policy and transportation analysis that is updated every 10 years with census data. This is known as the Comprehensive Plan. The City also evaluates traffic on an ongoing basis to ensure we have the most efficient, effective and safe traffic control systems at each unique intersection for all modes of traffic (vehicle, pedestrian and cyclist). 

When any development is proposed within the City of Arvada, City staff is responsible for reviewing and approving that development. This process includes reviewing traffic impact studies that assess the current and future projected traffic in the area. This process identifies improvements that are needed when the development is built, as well as future changes that may need to be implemented as more homes and businesses are added to the area.

In addition, the City of Arvada is about to initiate a Transportation System Master Plan project. The City of Arvada’s Transportation System Planning (TSP) effort is a significant effort that will eventually help identify the City’s ongoing and long-term transportation needs. The TSP effort will include extensive community engagement, data analysis, future transportation demand and management opportunities, and funding and resource strategies to make it a success.

2. What about the development at 59th and McIntyre?

The City is aware of resident concerns around a proposed industrial development located at 59th Avenue and McIntyre Street. This land is located in Jefferson County and the City of Arvada does not have jurisdiction related to the development of this property. 

The application plans are reviewed by the County team for conformance to land use and engineering standards in the County. The City of Arvada received a referral and made comments on a proposed development. These comments are non-binding related to the County's determination of the application, but will represent Arvada's perspective on the technical merits of the project and its impacts on Arvada. Please view the Jefferson County proposal documentation or the developer's webpage for more information about the proposed project. 

3. What about the Rectangular Rapid Flashing Beacon (RRFB) that was discussed previously?

A Rectangular Rapid Flashing Beacon (RRFB) system is a push-button activated pedestrian signal that alerts drivers about the presence of a pedestrian within a crosswalk with yellow strobes. The City uses a guideline for when and where these devices are appropriate. At the 63rd and McIntyre intersection, with the location not meeting signal warrants, the RRFB design was developed to support pedestrian safety. This design includes modifications to the raised medians and was intended to be a low-cost and quick-build solution in response to the 2019 conditions. However, with logistical challenges and recent changes to engineering standards, this design now requires additional considerations to meet the updated engineering standards, forecasted traffic volumes, speeds, and pedestrian safety requirements. The City is assessing the application of the RRFB system alongside other alternatives, such as pedestrian traffic signal, given more recent data and public input.

4. Is a no left turn (right-in right-out) restriction being considered?

No - the City is not currently considering a left-turn restriction at the 63rd and McIntyre intersection. However, traffic safety is a top priority and crash patterns may result in restrictions in the future if a traffic signal is not an option. The City will conduct an evaluation and share it with emergency responders and the neighborhood if this future safety option is needed.

5. Is a traffic signal being considered?

Yes - the City is considering a traffic signal at the intersection of 63rd and McIntyre. The City is assessing this option with a phased approach where the interim solution will serve pedestrians (pedestrian signal) and the future solution will build on the pedestrian signal to serve side-street traffic demand.

6. Is the City considering any interim solution to address overall traffic operations and safety?

Yes - the City may identify interim solutions that may help address the ongoing citizen concerns while the City is working on a permanent solution to be evaluated and built.

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Arvada CERT

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1. What Is CERT?

Get prepared! The Arvada Community Emergency Response Team (Arvada CERT) is a volunteer emergency response team that was started in partnership with the City of Arvada and the Arvada Fire Protection District. Arvada CERT Members are trained to be ready for disasters and will be better able to help themselves and their neighbors respond and recover from emergencies. CERT Members become part of a specialized team that can help our local first responders on special projects related to emergencies and disasters.

2. What Does the CERT Training Consist of?

The CERT Basic Academy consists of 24 hours of training time and is open to anyone at least 16 years of age, regardless of physical ability. At the Basic Academy, participants learn about:

• Emergency preparations you can make in your home
• Utility controls (gas, water, and electric) 
• Fire safety and small fire suppression 
• Search and rescue 
• Emergency medical treatment
• Terrorism
• Disaster psychology

3. When Is the Next CERT Academy?

The next CERT training will be held in 2023. Check back for updates.

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Athletic Field Rentals

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1. Where can I read a complete list of rules and regulations?

Please see the Athletic Field Rental Rules and Agreement

2. Who do I contact for questions about my field reservation?

During regular business hours (Monday-Friday, 6:30 a.m.-3p.m.), email the fields team. 

During evenings and weekends, please call 720-785-0319.

3. What hours will the field be available?

The City’s parks, including athletic fields, are open 6 a.m.-11 p.m. daily.

4. If no one is using a field, can it be used without a permit/reservation?

All fields that are part of the City of Arvada’s athletic complexes require a reservation and permit prior to use. These complexes include:

• Harold D. Lutz Sports Complex: 10664 W. 58th Ave.
• Long Lake Regional Park: 17850 W. 64th Ave.
• Stenger Sports Complex: 11200 W 58th Ave.
• Pioneer Park: 12100 W. 82nd Ave.
• Foster Fields: 5300 Saulsbury Ct.
• Youth Memorial Sports Complex: 7619 Alkire St.

Park fields (Tier 3 fields) are open to the public for free without a permit during regular hours (6am-11pm. daily). Park fields can also be reserved using CivicRec, the City’s online field reservation system. Park fields (Tier 3 Fields) require a permit when the use is organized, preplanned, recurring, or the applicant is conducting a private event or program for a park purpose.

5. What is the City’s weather policy?

Athletic fields will be closed when the City determines there are unusable conditions. Those field conditions typically include standing water, frost, snow, sparse grass, badly worn turf or saturated ground. In the event of adverse weather, the City will determine the status of all fields by 1 p.m. and post that information on CivicRec, the City’s online field reservation system under the red tab labeled “Athletic Field Status.” View the City’s Athletic Field Weather Policy for more detailed information.

6. Is overnight parking allowed?

No, overnight parking is not allowed.

7. Who is responsible for picking up trash?

Once the permitted use has ended, the area should be restored to a litter- and damage-free condition. The City will be responsible for trash bag pick up. Repair or clean up beyond normal use will be billed to the permittee based on cost of service.

8. Who do I contact if there’s an issue with the restrooms?

During regular business hours (Monday-Friday, 6:30 a.m.-3p.m.), email the fields team..

During evenings and weekends, please call 720-785-0319.

9. How often are the portable toilets cleaned?

Portable toilets are cleaned twice during the week. Extra cleanings on weekends can be scheduled during the permitting process.

10. Are dogs allowed?

Dogs are allowed at athletic complexes and must be on a leash. Dogs are not allowed on any fields. Please be sure to clean up after your dog.

11. Can advertising be displayed?

Advertising of any kind is not allowed.

12. Are generators allowed on the field?

Generators are not allowed on any playing surface.

13. Are concessions allowed?

Concessions/vending is only allowed during tournaments and must be requested by the tournament director during the permitting process.

14. Can alcoholic beverages be sold or consumed?

Alcoholic beverages are not allowed to be sold or consumed.

15. Can I help prepare the field for my event?

Any changes that need to be made to the field, including lining access and/or baseball field prep, must be coordinated with the City of Arvada during the rental approval process.

16. How do I make sure lights are turned on for the field at the appropriate time?

During the rental approval process, users will be assigned a custom pin number that will allow them to operate the lights. For assistance, contact the City using the on-call number, 720-785-0319. Lights for all fields will automatically turn off at 11 p.m.

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Bicycling in Arvada

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1. What is a “low-speed conveyance”?

A small profile, the low-speed vehicle used for transportation and recreation. Examples include bikes, e-bikes, electric scooters (not including mopeds), and wheelchairs.

2. Why is this important?

Intersections are the most dangerous location for cyclists. By moving out of the intersection, low-speed conveyances can get out of the conflict zone more quickly, improving safety for everyone.

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Boards, Commissions, & Committees

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1. What should I know about Boards & Commissions?

Arvada's citizen-appointed boards and commissions acquire and study information in specific areas and make recommendations to the City Council and staff on issues within the board's area of expertise. Some boards are quasi-judicial and have decision-making powers within their areas of expertise and some are advisory boards.

The City of Arvada currently has 14 standing boards, commissions and authorities consisting of approximately 130 volunteer members. Each board and commission is supported by a staff liaison. The City Clerk's Office coordinates the recruitment and appointment process for all boards and commissions.

2. What is the timeline for applying to be a board member?

• Board vacancies are announced in December.
• Application materials are made available online the first week of December. 
• Applications are due in mid-January.
• Interviews with selected applicants are conducted by Arvada City Council in late February.
• Appointments are announced in April.
• Service on boards begins in May.

3. Can I apply to more than one board or commission?

You may apply for up to three boards or commissions.

4. Can I serve on more than one board or commission?

No person shall be allowed to serve on more than one board or commission.

5. What time commitment is expected of a board member?

Time commitment varies depending on the board or commission. Check out the webpage for the board you are interested for more details.

6. What are the terms for members serving on a board or commission?

The terms for the boards and commissions vary but most are three or four years, with a maximum of 10 to 12 years allowed. Check out the webpage for the board you are interested for more details.

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Broadband & Internet Services

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1. In 2016, Arvada voters opted out of SB-152 to enable local governments to be more involved in broadband services. What has resulted since Arvada has opted out?

Opting out of SB-152 (PDF) enabled City Council broad decision-making authority for broadband services within the city limits. The City of Arvada is now working with other local jurisdictions such as the fire and school districts in order to benefit the broader community.  The ultimate goal is to create a "Smart City."  Examples include: improving traffic flow through monitoring and controlling traffic signals; provision of high-speed internet to students and school administrators; increased efficiency in managing the City's water distribution system; and the ability to lease broadband capacity to public and private providers to provide the community with more high-speed connectivity options. 

2. Will the City of Arvada become an internet service provider and provide fiber for the home (FFTH)?

As of today, the Arvada City Council does not have plans to start providing FFTH.

3. What are other Colorado cities doing in regards to providing FFTH?

Since 2008, 129 Colorado local communities have voted to opt out of SB-152. Out of these Longmont is the only city that is directly providing FFTH. Fort Collins, Grand Junction and Estes Park are exploring the idea, and  Rio Blanco County is considering an open access public private model. 

4. Can the City put pressure on existing providers to provide better broadband services through negotiations of the cable franchise?

Unfortunately, no. The cable franchises that the City has with TDS and Comcast govern broadcast TV services, not broadband. Broadband services are not regulated and therefore, the City does not have the authority to govern existing broadband providers. However, since the opting out of SB-152,  the primary ISP providers in Arvada (Comcast and Century Link) have significantly upgraded their infrastructure. 

5. Why does the City not coordinate street maintenance / construction with the installation of fiber conduit?

The City has a strategy (Dig Once Policy) to install fiber conduit in coordination with street repairs/construction projects whenever those projects align with the City Master Fiber Optic Plan; however, projects do not always align with the Master Plan. Installing conduit during projects that are not part of the Master Plan would result in "stranded" lines that do not connect to anything.  

6. Who can I contact for more information?

Rick Assmus
Community Connectivity Manager
Phone: 720-898-7523
Email Rick Assmus

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Building Contractor

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1. Do I need to submit address changes

No. All address, phone number, email and phone updates to your contractor license can be done online at arvadapermits.org. You will need to login to the system using your AEC license ID and your password that were set at time of licensing. The only time that you will need to submit information to the office is when there is a name change, or adding an additional signer to your permit.

2. Do I need to submit an application every year?

No. You will be able to renew your license with the City of Arvada whenever you have work in the City. It does not need to be renewed every year.

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Building Permits

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1. When are permits required?

The following list is an example of activities that require a permit. Even if your planned project or work is not on the list, you may still need a permit. To find out if something that is not on the list requires a permit, please call 720-898-7620 or email Building Department Division.

Types of Work	Application Process	Typical Fee Include
Accessory Dwelling Unit	Online (eTRAKiT)	Variable
Residential Exterior	Online (eTRAKiT)	$32.50 Review Fee Building Permit Fee Use Tax
Electrical	Online (eTRAKiT)	Variable
Fences and Retaining Walls	Online (eTRAKIT)	Variable
Interior Remodels	Online (eTRAKiT)	$32.50 Review Fee Building Permit Fee Use Tax
New Commercial Buildings, Commercial Additions and Multi-family	Online (eTRAKiT)	Variable
New Single Family	email	Variable
Re-Roofing	Online (eTRAKIT)	Variable
Residential Mechanical and Plumbing	Online (eTRAKIT)	Variable
Solar	Online (eTRAKIT)	$45 Permit Fee (Residential Only) $32.50 Review Fee Use Tax
Windows and Siding Installation	Online (eTRAKiT)	$45 Permit Fee per trade Use Tax
Temporary Structures	email	Variable
Transient Merchants and Entertainment	email	Variable
Food Truck Vending	Online (eTRAKiT)	$50
Retaining Wall	Online (eTRAKiT)	$45 Permit Fee $32.50 Plan Review Fee Use Tax
Radio Amplification	Online (eTRAKiT)	Use Tax

2. Who can apply for a permit?

Homeowners and Contractors. For residential permits, if you are the homeowner and you occupy the structure, you may apply for the permit. If you are hiring a contractor to complete the work, please have them apply for the permit. For commercial projects, a licensed contractor must obtain the permits and complete the work. If you are interested in becoming a licensed contractor with the City of Arvada review the guidelines for contractor licensing.

3. How do I complete an application?

If the application is available for online submittal you will go to www.arvadapermits.org to complete your online application. Not all applications are available online, please check the table above. Applications can also be made by sending your application and plans to us via emailing Building Permits Division. We encourage you to use these online methods to submit applications. However, if needed, paper applications and plans may be dropped off at City Hall for processing. Permits are no longer processed over the counter.

The City of Arvada uses eTRAKiT for the permit application process, this system requires a login to create applications. If you are a licensed contractor you must use your Contractor License number and password.

• New to eTRAKiT? View our log in instructions and eTRAKiT application guide.
• Returning User? Login to the eTRAKiT application.

4. What are the review times?

Permits that do not require a plan review (Roofing, Residential Plumbing, Electrical and Mechanical) are typically issued within one business day of a completed application submission. Major projects like New Single Family and Commercial require a plan review and can take 4 to 6 weeks to complete the first plan review.

5. What do permits cost?

Fees are variable. Permit fees vary by project type. Typically, you can expect to pay:

1. A Permit Fee
2. Use Tax
3. A Plan Review Fee if Required

Permit fees can be estimated using our online calculator.

Use Tax

Use tax is a tax that is assessed in lieu of sales tax. The Arvada use tax rate is the same as the sales tax rate, 3.46%. Building use tax is assessed on construction materials that are used in Arvada. The revenues from building use tax are utilized to fund additional city services related to construction growth.

The tax is computed on the total value of the project. The construction project valuation is based on statistical data relating to costs of similar projects or the actual contract price of a project. Although an individual may conduct the construction work themselves and may obtain materials at a discount or no cost, this still results in increased value to the improvements. Consequently, use tax is calculated on the greater of the calculated or contract values.

The building permit fee and Use Tax are based on the total value of construction. Use the Permit Fee Table to generate your fee. Use Tax is 58% of the job value multiplied by 3.46%.

New: You can now use the Fee Calculator to get an estimation of the cost of permit.

6. Do I need an inspection?

Inspections are required for most permit types. Inspections can be scheduled until 6 am of the desired inspection date. In a weather event such as a hailstorm, inspections are not guaranteed to be completed by the next business day. Inspections are completed Monday through Friday, 8 am to 4 pm. All inspection can be scheduled using Arvada's permit site or by calling 720-898-7630 and using the automated line. A 3-digit inspection code is required.

• Required inspections will vary depending on the scope and nature of your project.
• Someone over the age of 18 is required to be available during the inspection.

7. How can I get a copy of my permit records?

All permit records are available online at Arvada Permits Site. You will be able to find all information by searching for the permit by address or by permit number. If the records are not available online you will have to submit an Open Records request, additional fees may apply.

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Building Permits - Signs

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1. What restrictions are there for signs?

• Sign regulations are "content-neutral;" and do not restrict the message.
• There are four Sign Districts that correspond to Zoning Districts and specific locational characteristics of the site.
  • Olde Town (OT)
  • Mixed-Use/Commercial/Industrial (MX/CI)
  • Multi-family Residential (RM)
  • And Single-Family Residential (RS)
• The regulations for signs are based on structure, materials, components and durability, lighting, number, height, area and dimensions, duration, location, and maintenance.
• Signs are defined as permanent signs - attached or detached and temporary signs -attached or detached with various types within each.
• Some signs are exempt from permits, but must comply with the sign regulations.

2. How to apply?

Each sign needs a separate sign permit (wall signs separated by a distance of more than three feet shall be considered separate signs). Provide the following with the application:

• For signs in Olde Town or Reno Park, you will first need to include a Certificate of Compliance with Design Guidelines (Apply through the Planning Department)
• Sign Elevation and Detail plan with measurements indicated
• Plot Plan showing where on the property and/or the building where the sign/s will be located;
• Signed letter of permission from property owner

3. Is there electrical involved (including any internal or external lighting)?

• If it is just a disconnect/reconnect then no electrical permit is required
• If there is new wiring or a service change then an electrical permit is required and you need to complete the Sub-Contractor Application found in resources
• Sign permits are issued within seven days after submittal of a complete application.

Apply online with the Arvada Permits Site.

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Cable Companies

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1. What cable companies serve Arvada?

Cable companies in Arvada are:

• Xfinity (Comcast): 303-930-2000
• TDS: 866-696-8368

2. Can I pay my cable bill at City Hall?

Cable bills cannot be paid at City of Arvada offices.

3. Who do I contact?

Contact the cable company directly:

• Set up cable service
• Ask questions about your cable bill
• Report a technical issue

Submit a service request only if you are having problems with your cable provider, and have been unable to resolve them with the company including:

• Installations
• Poor TV reception
• Service calls or appointments
• Poor customer service / courtesy via the phone or in person responding to issues, equipment, damaged pedestal or unburied cable in your yard, or if you would like to learn more about the franchise agreements or need more information

4. Who determines my bill?

Your cable company determines your monthly rate. For questions regarding your bill, contact your cable company directly.

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Christmas Tree Recycling

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1. Where and when can I recycle my holiday tree?

Holiday tree drop-off days and times are beginning Monday, December 26, and running through Monday, January 16, trees may be dropped off between 6 am and 5 pm.

2. What happens to the tree mulch?

Mulch is made available free of charge at drop-site locations during the collection period. Residents will be responsible for loading and hauling of mulch.

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Development Review Resources

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1. Do I have to submit documents to multiple departments or people?

No! You will have one primary point of contact (your designated planner) and will submit everything online through eTRAKiT. You will be guided through the process.

2. How long does the development review process take?

It depends on your project(s), responsiveness, and a few other factors. Typically, from start to finish, development review takes 18 to 30 weeks (not including pre-application or neighborhood meetings).

3. Who is my contact during my development review?

Your designated planner. You will have access to representatives from multiple City departments, but will have a planner assigned to your review to help you navigate the process. Should the need arise, the Director of Community and Economic Development will also be available to you.

4. Which laws should I know?

It depends on your development, but in general you should be familiar with the City's Land Development Code (LDC) and Engineering Code of Standards and Specifications.

5. I have multiple development projects in the City of Arvada. Can I submit them at the same time?

Yes. Each project (not developer) undergoes an individual development review process.

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Door to Door Sales & Flyers

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1. Can I ask salespeople not to come to my door?

Yes. As a private property owner you do have the right to post your property with a "no solicitations" sign and you have the right to ask someone to leave your property if you do not want them there. If a person refuses to leave or you feel threatened by them you should dial 911 and request a police officer.

2. Is it against the law to post leaflets, handbills, or flyers on a door?

No. People who distribute these materials are not making contact with the homeowner or engaging in the act of selling anything; there is nothing criminal or illegal about distributing materials. If the issue is one of handbills posted on your door, the enforcement becomes even more difficult. A company that chooses to advertise in that way usually hires another company to print and distribute the materials; the printing and distribution company then hires people to deliver the flyers/materials. If you are concerned about the materials serving to notify criminals that you may not be home, we recommend that you contact a neighbor and support each other by removing the flyers when either of you is out of town.

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Election & Voting FAQs

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1. How do I register to vote?

The Colorado Secretary of State registers voters. Visit GoVoteColorado.com for more information.

2. What is the deadline to register to vote?

The deadline to register to vote and receive a mail ballot is October 30, 2023. 

After October 30 you can still register to vote, up to and including Election Day, by appearing in-person at any Voter Service Center in the county in which you reside. 

Please use the links to Jefferson County Election and Adams County Election websites.

3. What City Council District do I live in?

The City Council District Map was adopted in January 2023. Locate your address on the map, or enter your address in the upper right corner to confirm which City Council District you live in.

4. Where can I vote?

Ballot drop-off  and voting locations for:

• Jefferson County
• Adams County

5. Where are election signs allowed to be placed?

Signs cannot be:

• located in the public right-of-way
• attached to power poles, traffic signs, or utility boxes

Signs can be removed if they are placed:

• in an unsafe position
• on City-owned property
• in the public right-of-way

Signs removed by City staff:

• will be destroyed without notice
• will not be relocated to an appropriate location for you

For more details about allowable sizes and locations of political signs please review the City's Guide to Political Sign Placement

6. Why do I still receive calls from candidates and political campaigns if I am registered on the "Do not call" list?

There are exemptions to telephone solicitation, and political calls are one of them as defined in the Colorado Revised Statutes (C.R.S.) Section 6-1-903. Unfortunately, there is no complaint or removal process established for these types of calls and mailings. You can contact your county clerk and request that your phone number be removed from your voter registration information, but this provides no guarantee that your phone number will not be obtained from other sources.

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Flatwork Replacement

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1. Do I need a license to perform this work?

Yes, you must have a current Municipal General Contractor and license to obtain a permit for this work. See our licensing page for more information.

2. How do I apply for these permits?

Applications are completed online. Please use your contractor license to login and apply for the permit. Remember you must include the necessary documentation (including traffic control plan and sidewalk closure plan). Applications without complete information will not be processed.

3. How do I pay for these permits?

Once your permit has been approved you will be notified by email. At that time, your permit can be paid for by logging into your AEC account.

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Food Trucks

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1. When is a food truck permit required?

• If you are selling food from a readily movable wheeled, structure designed and equipped to serve food

2. Can I operate a food truck in Arvada without a permit?

You can operate a food truck in Arvada without a permit when:

• If you operate for less than 15 consecutive minutes at any specific site (such as an ice cream truck)
• If you are operating as part of an approved Special Event in coordination with the event planner

3. Where are food trucks allowed?

• Trucks must be parked on a paved surface outside of the public right-of-way
• In a public street right-of-way (regardless of zoning district) when the street is closed to vehicular traffic as part of a Special Event Permit
• In a public street right-of-way (regardless of zoning district) as part of a gathering of two or more food trucks with authorization from the Director
• On private property as provided in Section 3-1-4-2, Temporary Uses by Zoning District

4. Where are food trucks not allowed?

• On undeveloped property with unoccupied structures or unpaved surfaces
• In any location that would obstruct the visibility of motorists
• In any public park without a special event permit
• In any location that would obstruct parking lot circulation or access to a public street, alley or sidewalk

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Group Homes

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1. What is a group home?

Generally, the term Group Home refers to housing occupied by a group of unrelated persons with disabilities that are a protected class under the Federal Fair Housing Act (FFHA) and the Americans with Disabilities Act (ADA). Persons with disabilities include those with a condition that substantially limits major life activities, such as blindness, hearing and mobility impairment, developmental disabilities, and mental illness. These facilities provide housing, personal care, and rehabilitation services, affording individuals with disabilities the same right to use and enjoy a home as individuals without disabilities.

2. Why are group homes allowed in Arvada neighborhoods?

The City is legally obligated under state and federal law to provide "reasonable accommodations" to any protected class. The FFHA and the ADA prohibit discrimination against individuals with disabilities and prohibit local governments from enacting zoning or land use decisions that discriminate against protected persons. The Colorado legislature declared that group living (for no more than eight persons) is a residential use and a "matter of statewide concern." State law requires local governments with zoning codes to recognize group homes as residential land use and to include them in normal residential surroundings, including single-family residential units; therefore, a Group Home with eight or fewer residents is an allowed use in all Residential Zone Districts in Arvada.

3. What is a sober living facility?

A Sober Living Facility (sometimes referred to as a "sober home" or "recovery residence") is a housing facility that helps those recovering from drug and/or alcohol addiction (diagnosed as "substance use disorders") transition back into the community after undergoing intensive inpatient treatment services. These homes promote independent living, the development of life skills and provide structured activities and recovery support services to those recovering from substance use disorders. These homes are free from alcohol and nonprescription or illicit drugs. Residents are required to go through rehabilitation prior to living in the home and continue to undergo treatment as a condition of living in the home. The number of residents living in each home varies, as do additional in-house rules.

4. Why are sober living facilities allowed in Arvada neighborhoods?

Under federal law, individuals recovering from drug and/or alcohol addiction are considered to have a disability, as drug addiction and alcoholism are physical impairments that can substantially limit major life activities. Individuals with disabilities are a federally protected class of people; protected by both the FFHA and the ADA. Under these federal laws, cities are obligated to provide individuals with disabilities "reasonable accommodations" upon request in order to provide equal housing opportunities.

5. How are sober living facilities regulated?

House Bill 19-1009, which went into effect in 2019, introduces new legislation that provides oversight for Sober Living Facilities. After January 1, 2020, all Sober Living Facilities will have to obtain certification from the Colorado Office of Behavioral Health in the Department of Human Services, unless the facility is chartered by Oxford House, or has operated as a recovery residence in Colorado for 30 or more years. The certification requirements will be established by the Colorado Office of Behavioral Health.

Sober Living Facilities, like all other properties in the City, must also comply with the City's building, land use, and criminal codes, and any other applicable laws. The City will enforce against any violations of these laws.

6. What is "reasonable accommodation"?

The FFHA and the ADA prohibit discrimination by requiring local governments to make "reasonable accommodations" in their rules, policies, practices, or services when necessary to give people with disabilities equal housing opportunities. Courts have consistently ruled that this requirement applies to zoning and other land use regulations.

In the context of Sober Living Facilities that house individuals with disabilities, in order to comply with federal law, cities must provide these residents with a reasonable accommodation upon request, which is generally done in the form of an adjustment to zoning regulations. The Arvada Land Development Code authorizes the Arvada Community Development Director to modify the limits on the number of non-related occupants allowed in a home, such as a Sober Living Facility. Allowing more occupants to reside in the home provides a reasonable accommodation for individuals recovering from drug addiction and/or alcoholism. This ensures that the City is in compliance with federal regulations.

7. Do group homes or sober living facilities require rezoning?

No, group homes and sober living facilities are allowed in all residential zone districts. There is no action required by the City Council.

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Homelessness in Arvada

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1. Who are the homeless?

Recent data shows that in Jefferson County, 77% of those experiencing homelessness are families with children. Others experiencing homelessness include veterans and individuals with mental health or substance abuse issues.

2. How many people experiencing homelessness live in Arvada?

The number is difficult to quantify because those experiencing homelessness tend to move between jurisdictions, and many do not want to bear the stigma and scorn often associated with being homeless, and, therefore, avoid using resources that might identify them as experiencing homelessness.

3. Why is the population of those experiencing homelessness growing in Arvada?

Homelessness is becoming more prevalent in all Colorado communities. While the reasons for the increase in homelessness are complex, rising housing costs and lack of affordable housing are contributing factors, as are mental health and substance abuse issues.

4. What proactive approaches are being implemented?

The City has established a homelessness team from multiple departments. The team meets once monthly to examine and explore resources and best practices that are being utilized across the nation in order to assist those experiencing homelessness. Current projects/approaches are:

• Police Department CORE Team
• Police Department Homelessness Liaison
• Public Restrooms

5. By providing services to those experiencing homelessness, is the City encouraging the population to come to Arvada?

Homelessness is an issue growing in communities all over Colorado regardless of how those cities respond to the issue. Arvada is responding by working to find solutions that allow those who are experiencing homelessness to maintain a measure of human dignity while they get back on their feet.

6. How is Arvada PD responding to homelessness in Arvada?

The Arvada Police Department has increased its presence in Olde Town and is conducting extensive outreach to connect those experiencing homelessness with resources, while actively addressing public safety issues sometimes related to homelessness. Arvada PD follows standard procedures for enforcement of code and ordinance violations, regardless of the status of the individual(s) involved. Most recently, the Police Department has developed a new response team: the Community, Outreach, Resource and Enforcement (CORE) team. The CORE team is presently focusing its efforts in the area south of West 58th Avenue and east of Allison Street. Officers have opened lines of communication with residents, visitors, business owners, and the homeless population with the goal to find resource-based solutions. It is important to note that this team will also deploy strategic enforcement efforts when providing resources becomes ineffective.

7. Is it illegal to be homeless?

No. It is not illegal to be homeless, and those experiencing homelessness have the same rights as all other citizens.

8. What behaviors and activities are illegal?

• Erection of tents or buildings in public parks without a permit
• Drinking alcohol, smoking marijuana, or allowing dogs to be off-leash in a public area
• Littering
• Urination and defecation in public
• Obstruction of sidewalks and crosswalks
• Trespassing
• Park curfew violations (not allowed in parks between 11 pm and sunrise)

9. When should I contact Arvada PD?

If you see someone committing a crime on public property, please call Arvada Police at 720-898-6900. The Arvada Police Department can be contacted in any situation where:

• You are concerned for the individual's welfare or overall health and safety.
• The subject poses a threat to themselves or the community.
• The individual is clearly violating state or city law.

These situations do not constitute the only means as to why police should be contacted. If you believe the situation warrants police response, please contact non-emergency police dispatch at 720-898-6900.

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Housing Choice Voucher Program Landlord Guide

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1. Who screens the participant?

The Arvada Housing Authority (AHA), by providing housing assistance, in no way verifies a family's suitability as a participant. The landlord is responsible for screening participants according to their own tenancy requirements. If requested by the landlord, the AHA may provide the landlord with the current and last known address of the prospective participant.

2. What forms will I have to complete to participate in the program?

To download forms please view the feature column.

• Request for Tenancy Approval (RFTA) - Landlords complete a HUD form called a Request for Tenancy Approval (RFTA) to provide basic information about the unit and need to provide an unsigned copy of their lease for us to review. We evaluate the RFTA and lease information to determine if the unit is affordable for the prospective participant. Once the unit is determined to be affordable, the AHA inspector will conduct an inspection.
• IRS Form W-9 - New landlords must complete the W-9 form attached to the RFTA. The tax identification or social security number you provide must belong to the owner or persons responsible for the payment of taxes.
• Housing Assistance Payment Contract (HAP) to Owner - Once the unit is determined to be affordable and has passed inspection, the landlord is required to sign a Housing Assistance Payment (HAP) Contract and execute the lease with the participant. If you need assistance or have questions about the paperwork, each participant who receives funding through this program has a trained Housing Specialist who is available to help. Rental assistance payments are sent directly to the landlord on behalf of a participating family. The family then pays their portion of the rent directly to the landlord.
• Landlord Obligations - The Landlord Obligations form highlights a few of the obligations found in the Housing Assistance Payments Contract (HAP). By signing this form the landlord is agreeing to comply with the listed obligations.
• Lead-Based Paint Disclosure - Housing built before 1978 may contain lead-based paint that may be a health hazard if not managed properly. The landlord is required to disclose his/her knowledge of lead-based paint in the unit. The presence of lead-based paint does not disqualify the unit, however, it is important for the participant to be informed of the presence of lead-based paint.

3. How long does it take to get approved?

The AHA will notify the family and owner of approval or denial within 10 days of receiving all required forms. If AHA determines that the tenancy cannot be approved for any reason, the owner and the family will be notified in writing and given the opportunity to address any reasons for disapproval. The AHA will instruct the owner and family of the next steps for approval.

4. When will I receive the rent?

The AHA will not release payment until a copy of the signed lease is received and the HAP Contract is executed. The first payment is usually received within 30 to 45 days of the HAP Contract being signed. Though uncommon, you should be aware there could be a delay of up to 60 days before receiving the first rental assistance payment. However, after any initial delay, you can expect the check on or about the first of every month. The participant must pay their portion of the rent according to the requirements of the lease. You may not penalize the participant for a delay in the assistance payment.

5. How do I request a rent increase?

After the initial term of the lease, the landlord may request a rent increase by providing at least 60 days written notice of an upcoming increase to the AHA and the participant. The proposed increase must be reasonable and may not exceed the rent for unassisted rental units of the same size and type that you own. The AHA reserves the right to deny any rent increase found to be unreasonable based on market conditions at the time or to delay the start of an increase when proper notice has not been given.

6. Can I evict a participant?

The landlord may evict a participant by following the terms of the lease along with state and local laws for eviction. Landlords are required to notify the Arvada Housing Authority (AHA) in writing of lease violations and eviction actions. Providing copies of any legal notices or warning letters to the Arvada Housing Authority (AHA) and the contracting agency is sufficient notice that a lease violation has occurred. However, the landlord may not evict a family for nonpayment of the housing assistance payment by the Arvada Housing Authority (AHA).

7. Who pays if damages occur to my unit?

The participant is responsible for damages. It is important to actively manage all of your rental properties including those occupied by our program participants. No one can promise that a Housing Choice Voucher participant, or any renter for that matter, will not damage a unit. However, if you enforce your lease by sending notices and warnings when necessary and if you meet your landlord obligations as required by the HAP Contract, we will assist you when problems occur by reminding participants of their program obligations. Sometimes, you may have to evict a participating family and even sue for damages just as you would with any participant. You can reduce your risk of problems from any participant by having a comprehensive screening policy and adhering to it.

8. Am I allowed to rent to a relative?

Federal regulations prohibit the AHA from allowing a participant's family to rent a unit from a relative unless the AHA determines that approving the rental unit provides a reasonable accommodation for a participant's family member who is a person with disabilities. The AHA handles such requests on a case-by-case basis.

§ 982.306 PHA disapproval of owner. (d) The PHA must not approve a unit if the owner is the parent, child, grandparent, grandchild, sister, or brother of any member of the family, unless the PHA determines that approving the unit would provide reasonable accommodation for a family member who is a person with disabilities. This restriction against PHA approval of a unit only applies at the time a family initially receives tenant-based assistance for occupancy of a particular unit, but does not apply to PHA approval of a new tenancy with continued tenant-based assistance in the same unit.

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Indoor Wood Burning - Open Burning (Outdoors)

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1. Who is the source for open burn info?

In Arvada, open burning information, regulations, and enforcement are handled through the Arvada Fire Protection District (AFPD). You may contact them at 303-424-3012.

2. Are fire pits, chimineas, etc. allowed?

Recreational Fires may be allowed under specific conditions.

3. Is the burning of waste allowed?

The burning of waste is not permitted without an Open Burn Permit. For permit, information visit the Jefferson County Public Health website.

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Indoor Wood Burning - Wood Burning

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1. When are restrictions in place?

Wood burning is restricted on Action Days (high pollution days) as determined by the State of Colorado. Only residents with an EPA or State certified wood burning stove can burn on an Action Day. Between November 1 and March 31, call the State Air Quality Hotlines at 303-758-4848 or 303-782-0211 after 4 pm or visit Colorado's Department of Public Health & Environment Indoor Burning Restriction page.

2. Do I Have an EPA Certified Wood Stove or Insert?

All new wood stoves and inserts sold today in Colorado are EPA or State certified units. You can call the City at 720-898-7811 to verify you have an EPA Certified Stove.

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Jury Service

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1. Why was I summoned for jury service?

The right to a trial by jury is provided for in both the U.S. and Colorado Constitutions. Jury Service was established as a check on the exercise of governmental power. You have been summoned because there are pending cases in the City of Arvada for which jury trials have been scheduled. 

2. How long will I have to serve?

Because you have been selected for a trial, you are obligated to serve for the length of this trial. The majority of trials in the City of Arvada are completed in one day. 

3. What types of cases are heard in the Arvada Municipal Court?

Our court hears cases of alleged violations of the Arvada City Ordinances. These cases may be criminal, traffic, animal control, or zoning cases.

4. Will I be paid for my jury service?

Yes. City Ordinance sets the rate at which you will be paid. Currently, you will receive a $6.00 reporting fee. If you are sworn to hear a case, you will receive $12.00 a day. The office o the Municipal Court will make payment immediately.

5. Will my employer let me off work for jury service?

Your employer should excuse you from work if you show your employer the jury summons. In fact, by State law, your employer cannot prevent you from service as a juror by threatening you with any adverse action, including termination. Anyone who tries to prevent you from serving as a juror can be charged with a crime and can be sued, with the law allowing treble damages and reasonable attorney fees to the  juror upon a finding of willful misconduct by an employer. If you have any questions, notify the court clerk.  

6. What if I get sick or have an emergency during the trial?

If you get sick or have an emergency prior to reporting to the courthouse, contact the office of the Municipal Court immediately. If you get sick, or have an emergency at home during a trial, advise the court clerk immediately. You will then be told what to do about jury service. 

7. What clothes should I wear to Court?

Wear clothes which reflect the seriousness of your jury service.  Remember that it is part of your responsibility to maintain the dignity of the courtroom. Casual business attire is appropriate. 

8. Where is the Arvada Municipal Court located?

The Court is located in Arvada's City Hall building between Wadsworth and Kipling on Ralston Road. The cross street is Ammons. The building is brown brick with red trim.  The door that faces Ralston Road has Council Chambers & Municipal Court written above. 

9. Where do I park?

You may park in the front parking lot or the north parking lot, sown the hill, north of Arvada's City Hall.

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Municipal Court

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1. What are the Community Service Requirements?

Unless specified in writing by the Judge, all community service must be completed at a Non-Profit (501)(c)(3) organization. There are many organizations that will benefit from your service. To find an organization, browse one of these websites:

• Just Serve
• Volunteers of America (Colorado Branch)

2. How do I reschedule my hearing or ask for a continuance?

To request a continuance or to reschedule any hearing scheduled by the court:

• The Defendant must make the request in person, at the court
• If the Defendant is a juvenile, a parent / guardian must be present
• All requests require signed paperwork indicating knowledge and acceptance of the new court date

For a description of court hearing types, please see the Court Hearing Types page.

3. Does the City of Arvada have a curfew?

The City of Arvada's curfew ordinance for juveniles can be found in the Arvada Municipal Code at 62-151 through 154. Anyone under 18 years of age is prohibited from being in a public place after 10 pm on Sunday through Thursday nights, and after midnight on Friday and Saturday nights. The curfew is in effect until 6 am the following morning.

The exceptions are:

• Accompanied by a parent or someone over 21 who has legal custody of the juvenile
• Going to, or returning directly home from, a school activity
• Returning directly home from lawful employment
• Attending or returning directly from an activity involving the exercise of first amendment rights of free speech, freedom of assembly or freedom of religion
• In a motor vehicle with parental consent for normal travel

4. Juvenile Cases

Anyone under the age of 18 is considered a juvenile, and the following rules apply:

• All juvenile hearings require a parent or legal guardian to accompany their child to Court.
• Rescheduling a juvenile hearing can ONLY be conducted in person with both the juvenile and parent or legal guardian present.
• Information regarding a juvenile case will NOT be provided by telephone. Questions regarding juvenile cases must be requested in person with both the juvenile and parent or legal guardian present.

5. Where can I take my court ordered classes?

If you have been sentenced to complete a class, you can find information about those classes here.

Institute for Specialized Alternative Education (I.S.A.E.)

Offers classes including Teens and Tobacco, Petty Theft, Violence is Preventable, Violence Intervention, Discovering Better Choices, Young Offenders, and Female Offenders. Visit the ISAE website for more information.

CIMA Remote Education

Offers classes including Responsible Driver, Aggressive Driver, Road Rage, Petty Theft, Resolving Conflict, Anger Management, and Animal Management. Visit the CIMA website for more information.

National Institute for Change

Offers Youth and Adult therapeutic services and one-day classes. Visit the National Institute for Change website for more information.

6. Can I bring coffee or other drinks to court?

Food and drinks (this includes water) are not allowed in the courtroom. Items may not be stored in a purse, briefcase, backpack, etc., but must be removed from the courtroom, even if in a sealed or unopened container.

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Municipal Court - Ticket Information - Teens

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1. I lost my ticket! Can I get information by phone or email?

No. Information regarding juveniles cannot be provided by phone or email. You must appear in person to get information.

2. Can my parents come with me?

Yes, in fact, if you are under 18 years old, you must be accompanied by a parent or legal guardian.

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Neighbors Connected

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1. Why should I join?

Enrollment in the program provides access to:

• Neighborhood Grant Opportunities
• Block Party Trailer and Movie Equipment Rentals.
• Training and Networking Opportunities through the Neighborhood Leader Network. View our upcoming events below for meeting dates and locations.

2. How do I get started?

1. Gather a group of interested neighbors and complete the 2022 Neighbors Connected Enrollment Form.
2. Locate your neighborhood using the Neighborhood Search Tool.
3. Attend a quarterly Neighborhood Leader Network meeting.
4. Plan a project or activity with your group. Apply for a Neighborhood Grant each spring or rent the Block Party Trailer for your next summer or fall gathering!

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Parks & Open Space - Ditches

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1. What are irrigation ditches?

Irrigation ditches own water rights. The FHL, Croke and Church ditches deliver water seasonally from Clear Creek to Standley Lake (in Westminster). In addition, the FHL and Church continue past Standley Lake.

2. How can I find out the name of the ditch near me?

Google Maps has some of the ditches mapped and labeled. 

3. Who owns irrigation ditches?

Each irrigation ditch is an independent company. Individuals and municipalities own water shares that are delivered by the company.

4. How are irrigation ditches different than stormwater ditches?

Stormwater ditches are swales that receive storm runoff from your neighborhood and direct the water to the nearest natural stream, such as Little Dry Creek or Ralston Creek. 

5. I live adjacent to a ditch. Who is responsible for the maintenance of the area?

If you are an adjacent landowner, the vegetation (including trees) along the ditch is your responsibility. Neither ditch company nor municipalities generally own the land under and along the ditch. Instead, the canal companies have prescriptive easements, which allow them to dictate the use of the land within the easement. The ditch companies prioritize removal of trees and vegetation that impede water flow. The rest is up to you. 

6. Can I throw yard waste or other trash in the ditch?

Please do not throw anything in the ditches, even grass clippings. Never throw dog poop in the ditch. Keep in mind that the ditches are a vital water source, and you or someone downstream may drink this water (after treatment). Yard waste left piled on the ditch banks tend to promote sloughing of the banks by trapping moisture underneath. 

7. I have a ditch in my backyard. Can I use the water?

No, not unless you have purchased shares in that ditch company and are a recognized shareholder. Using the water without owning shares is considered water theft. 

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Parks Maintenance

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1. Does the City provide free mulch?

Free mulch is available for Arvada residents in the parking lot of Birds Nest Disc Golf Course. Birds Nest Disc Golf Course is located at 17925 W. 64th Parkway in West Arvada, one mile east of Highway 93.

Mulch is available on a first come, first served basis. Availability is not guaranteed. 

2. Are horses allowed in Arvada parks and on Arvada trails?

Horses are only allowed in designated areas and on designated trails in Arvada as defined by Arvada Municipal Code Sec. 66-26, which reads: 

It shall be unlawful for any person to ride, lead or otherwise permit any horse in or upon any public park, except for posted equestrian trails and posted equestrian centers.

Visit our Local Trails page for information on which trails and trail areas permit horses. 

3. How do I request a memorial tree or memorial park bench be added to a park?

You may request a memorial tree or park bench be placed in a City park by contacting our main parks maintenance number at 720-898-7410. Park benches and the concrete pours for the benches are paid for by the requesting party. The City may not be able to install a bench where it requested, depending on factors such as the location of irrigation and trees, proximity to other existing park benches, and the location of hazards.

4. Who do I contact if I get locked in or out of an athletic field?

Please contact the Water Department at the after-hours phone number 720-898-7820. 

5. What should I do if I notice graffiti in an Arvada park?

Submit an Ask Arvada request to report graffiti in an Arvada park. If you see graffiti happening in progress, call the police non-emergency line at 720-898-6900. Graffiti on private property is the responsibility of the property owner.

6. Who is responsible for maintenance of the areas along the Farmers Highline Canal, Church Ditch and Croke Canal?

For an extensive list of FAQs regarding the canals and ditches that wind through Arvada (and all of Metro Denver), visit the Ditches page.

7. Which parks have amenities, such as basketball, tennis, pickleball, etc?

Many City of Arvada parks have amenities such as basketball courts, volleyball pits, tennis and pickleball courts, etc.

• View a list of City parks, amenities and locations (PDF)
• View an interactive map of tennis and pickleball courts in Arvada 

8. What should I do if trees are overhanging power lines?

Removing limbs from power lines is extremely dangerous. Please contact Xcel Energy. They will determine if it is on a service line to your home or on a secondary line for the neighborhood and will direct the course of removal. You may contact Xcel by calling 1-800-895-4999.

9. Why does the City recommend residents not water during peak times of the day, but they routinely do so in the parks?

The primary reason why watering often occurs in parks during those daylight hours is that given the many hundreds of acres that require watering and the number of irrigation zones in any given park, there are simply not enough hours between 6 pm and 10 am to complete the cycle.

10. Why does the City water parks and trails early in the morning, when people are using the trails?

Again, many hundreds of acres that require watering and the number of irrigation zones in any given park, there are simply not enough hours to complete the cycle when parks / trails users are not present.

11. How often does Parks staff assess playground equipment for safety?

Playground audits are performed annually in all parks January through March. Playground checks and repairs are conducted weekly in all parks January through September.

12. What is the City's mowing policy for open space?

Large open space areas are only mowed once a year (if at all) to allow native grasses to thrive, which helps keep invasive species out. Native grasses can only thrive after they drop their seed heads. Mowing more often would interfere with and prevent that cycle. General open space mowing is done three times a year; the initial mowing occurs along trails. Additional mowing along the trails is conducted where trail usage exceeds the width of the trail. 

Visit our Open Space and Natural Area Maintenance page for more information.

13. What is the City's mowing policy for parks?

With more than 220 sites spread across 4,200 acres, properly maintaining the City's parks and open space is a labor-intensive task. From April 1 through September 30, City parks are mowed every 7-10 days.  

14. What is the City's policy on the use of herbicides in parks and open space?

We apply herbicides to better control invasive species such as: Scotch Thistle, Emerald Ash Borer, Mountain Pine Beetle and Purple Loose Strife to name a few. All parks crew who are applicators are certified by the Department of Agriculture and attend classes to keep their credentials current.

15. I live near a trail (or open space/park). When should I expect to see parks staff pruning the trees in these areas?

With more than 30,000 trees on City property, maintaining them properly is a labor-intensive task. Pruning and other tree maintenance can be expected year around. Learn about tree removal in City parks.

16. City-owned trees are overhanging my property. Can I trim them myself?

Yes, you may trim City-owned trees to your property line or contact our City Forester at 720-898-7410.

17. My trees are overhanging City property. Is the City allowed to trim them?

Yes, the City is allowed to trim resident-owned trees to our property line. Contact our City Forester at 720-898-7410 with additional questions.

18. Why are some City parks watered during daylight hours?

As part of voluntary water conservation efforts, Arvada residents are asked not to water their lawns between 10 am and 6 pm. However, you'll notice that sometimes sprinklers in our parks are running during those daytime hours. 

The primary reason is that given the many hundreds of acres that require watering, and the number of irrigation zones in any given park, there are simply not enough hours between 6 pm and 10 am to complete the cycle. Parks staff also conduct irrigation checks and make adjustments during these daylight hours. 

Another reason daytime watering occurs in places like the Stenger and Lutz sports complexes is due to the high use of the complex on weekends and three-day holiday periods. During these periods the turf areas lose the base level of soil moisture required for plant health and player safety, thus requiring additional watering during weekdays when the fields are not in use.

Finally, annual seed and sod repair and grounds rehabilitation can account for short watering cycles throughout the day at specific locations. For example, when the City upgrades a median by putting in new seeds, plants, and trees, additional watering may be required to get the landscaping established.

Rest assured that the City does monitor its usage and works to keep the volume below its historical use.

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Pets and Wildlife

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1. Does my dog or cat need to be licensed?

Arvada law requires dogs to be licensed annually. Cats may also be licensed. A dog (or other pet) license may be obtained through Foothills Animal Shelter, any of the four Arvada Police Stations or many local veterinary offices. Proof of current rabies vaccination and spay/neuter must accompany this registration. In lieu of written documentation, your veterinary clinic may complete the designated area on the license registration. Licenses must be worn on the dog's collar at all times.

2. What should I do if I find or lose a pet?

If you find or lose a pet, notify Arvada Animal Management at 720-898-6850. This is a recorded line and Animal Management Officers (AMO) check it frequently. Be prepared to leave a message with the following information: 

• Breed of the animal and color 
• The sex of the animal and if it has been altered (spayed or neutered)
• Type of collar and color 
• Rabies tag, identification tag, and/or microchip information 
• Location the animal was lost or found 
• Your name, address, and phone number 

If you've lost a pet, you may also contact Foothills Animal Shelter to see if your pet may have been turned in by a concerned citizen.

3. What should I do if I find an injured pet or animal?

Immediately call police non-emergency dispatch at 720-898-6900 and select option #1. An Animal Management Officer (AMO) will be notified by dispatch to respond as soon as possible. 

Please note: If your pet is injured or deceased, please contact your veterinarian for assistance.

4. What should I do if I suspect or know of animal abuse or neglect?

If you know or suspect someone is committing animal abuse or neglect, please notify Animal Management at 720-898-6850. This is a recorded line, which is checked frequently. Leave the reason for your call and your contact information to expedite a response. When Animal Management returns your call, be prepared to tell them:

• who owns the animal 
• who you suspect is committing the abuse or neglect
• the nature of the abuse or neglect
• the date, time and place it occurred

Documenting as much information as possible is critical to the Animal Management Officer’s ability to help the animal.

5. What should I do if I encounter a habitual leash law or pooper scooper violator?

Repeat encounters with off-leash or pooper scooper violators warrants a call to Animal Management. Animal Management will ask for descriptions of the animals and the owners and the time and location of the infraction. As a repeat encounter, does this happen at or around the same time every day or on a particular day? Knowing this information helps the Animal Management Officers determine if an area is violation-heavy. Assigning extra patrols to those areas can help correct the violations.

6. What should I do about a barking dog?

It is unlawful for an owner or custodian of an animal to allow that animal to create a disturbance by loud, persistent, or habitual barking, howling, yelping or other unreasonable noise. Before filing an official complaint, it can be useful to try the following: 

• Try talking. We encourage you to contact your neighbor and try to work it out on the neighborhood level first before filing a complaint. Although this is not required, it can be an effective way of resolving the issue and opening up direct communication with your neighbor.
• Request a letter. If speaking to them directly is not an option, you may request a form letter, provided by Arvada Animal Management, which you can send to the owner.

To file an official complaint you must provide:

• An exact location of where the dog lives
• A description of the animal
• Dates and timeframes the dog barks
• Your name, address and phone number

What Happens when a Complaint is Filed?

When Animal Management receives a complaint of a barking dog: 

• The owner is first given a written or verbal warning. 
• If this does not resolve the problem, a ticket may be issued. 
• For a ticket to be issued, the ordinance requires two witnesses from separate households to be willing to testify to the specific complaint. 

If you would like to request a form letter, a brochure on barking dogs or to file a barking dog complaint please submit a service request or call Animal Control at 720-898-6850.

7. Can I feed wild animals?

Arvada's Code of Ordinances prohibits the feeding of wildlife or any wild animal in any park or golf course within the city.

8. Can I report coyote activity?

You can report coyote activity in the area online or you can call Arvada Animal Management at 720-898-6850.

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Police

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1. Can I make a noise complaint?

Yes. The City of Arvada has noise control laws and enforces them. From loudspeakers to fireworks or loud music, many noises can create a disturbance. In most areas, noise standards (how loud things can be and what sorts of disturbing noises can be made) are lower (quieter) from 9 pm to 7 am. A noise complaint can be made at any time. To report a noise complaint, please call 720-898-6900.

2. My vehicle was impounded. What do I do?

Vehicles impounded by the Arvada Police are released directly by Connolly's Towing. Contact Connolly's Towing at 303-424-3445 to find out what is needed to recover a towed vehicle.

If your car is on a police hold, you will need to contact the Arvada Police Department Evidence Unit at 720-898-6926 to find out how to retrieve your vehicle. Depending upon the storage location of your vehicle, you will go to Connolly's Towing to pay the required fees to them and obtain your vehicle or you will pay the City of Arvada towing fees at Evidence and obtain a vehicle release. Vehicles released from the City's impound facility are only done by appointment. Remember, it is the vehicle owner's responsibility to keep registration information current.

Connolly's Towing

• Address: 5702 W 60th Ave, Arvada, CO 80003
• Hours: Monday through Friday 7:30 a.m. to 5:30 p.m., Saturday 9 a.m. to 3 p.m., Sunday Closed 
• Phone: 303-424-3445

3. I got a parking ticket. Now what?

Parking Enforcement is a shared responsibility between LAZ Parking and the Arvada Police Department.

• For parking complaints in and around Olde Town Arvada, please email LAZ Parking or 720-364-8587
• For ongoing issues with permit restriction violations related to city parks and schools, please email LAZ Parking or 720-364-8587.
• For parking permits visit City Parking Permits
• For urgent parking concerns (blocking a driveway/roadway/fire hydrant), contact the Arvada Police Department at 720-898-6900

4. Does the Police Department have a lost and found?

Due to the volume of property that is turned in, the police department does not have a lost and found service. Every attempt is made to identify and notify the owners of found property but when the owner can not be identified successfully, the items are held for 60 days and then disposed of or sent to auction.

5. When do I call 911 and when do I call the non-emergency number?

If you are experiencing an emergency, please dial 911. For other non-emergency police matters, please call dispatch 720-898-6900. 

6. Can the APD help me with VIN Verifications?

Yes. Please call the non-emergency number: 720-898-6900.

The Colorado State Patrol can also help with this. 

7. Can the APD unlock a car?

In limited situations, the APD can help. For example, if an animal or person is in immediate danger, the APD can help.

For other situations that are not life-threatening, please call a locksmith in the area.

8. Can the APD help with the locks on my home?

No. This is not a service we provide. You can find a local locksmith to help you.

9. How do I register my bicycle?

The APD does not license or register bicycles. Please check with your insurance company for suggestions.

10. Who can help me with car seat installations?

The Arvada Fire Protection District (AFPD) can assist with car seat installation. Visit a local Fire Station for assistance or check the AFPD website. 

Local hospitals are also a resource for proper car seat installation.

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Police Jobs

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1. What is the process for applying?

Our application process typically occurs quarterly and our selection process is thorough and involves several important steps:

• There is criteria you must meet to be eligible to apply, and there are some things that will result in disqualification. To learn about these, visit our recruiting page Arvada Built Blue.
• Upon meeting the minimum requirements, candidates will complete and pass:
  • Initial testing
  • Personal History Questionnaire (PHQ)
  • Academy Training
  • Medical, Psychological, and Polygraph Evaluations
  • Background Investigation
  • Colorado Peace Officer Standards and Training (POST) Certification
• Any current lateral law enforcement officers in Colorado may also apply. Interested out-of-state lateral candidates must qualify for certification under Colorado POST regulations.

2. What about salary and benefits?

At Arvada PD, we offer competitive salary and benefits packages, which include (but is not limited to):

• Competitive Pay with Shift Differentials
• Overtime Pay
• On-Call Compensation
• Vacation Time
• Sick Time
• Health/Dental/Vision Insurance

Take a look at our City Benefits and Pay for more information.

3. Where can I find more information?

By Visiting:

• Our Recruiting Page: Arvada Built Blue
• Colorado Peace Officer Standards and Training
• Consider going for a Ride-Along - see what policing is really like!
• Follow Arvada Police on Facebook

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Public Improvement Projects - Candelas Pkwy

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1. Can something temporary be installed now to help calm traffic and make a safer crossing?

Appropriate temporary and permanent solutions are being implemented. Options include:

• Additional intersection and pedestrian crossing signs, including a flashing pedestrian crossing sign
• A speed radar sign with flashing lights

2. What about the other intersections along Candelas Parkway that are still being studied?

We have heard additional concerns at other intersections, particularly near the businesses at the other end of the Parkway near 91st Drive. The City will continue to monitor the safety for pedestrian crossing in this area and provide any interim solutions that may be deemed appropriate.

3. Why is the signal installation going to take so long? Is there any way to speed it up?

The lead time for ordering a traffic signal is between 6 to 8 months. Every traffic signal has to be designed specifically for that intersection based on the design of the road. Even once the signal is designed it can take 12 to 16 months to get the signal ordered and installed.

4. How will the signal work?

Update 11/8/23: The plan for the signal has been updated to install the full traffic signal that will operate in flash. The east / west signal will operate with a yellow-flash and north / south signal will operate with a red-flash. When a pedestrian arrives at the intersection they can push the button to cross. The signal will turn to solid red in the appropriate directions allowing the pedestrian to cross. Once the light turns back to the flashing mode vehicle traffic can begin moving again.

5. How does the City decide what types of traffic control to implement where?

The type of traffic control employed at an intersection is determined through a traffic impact study. This process considers a variety of factors, including traffic (motorized and non-motorized) demand, traffic safety, and intersection operations and function within the entire City transportation system. 

The City of Arvada engineering standards provide the framework for this industry-standard traffic impact study. The framework is flexible for the City Traffic Engineer to accommodate the variables involved in determining the most efficient, effective, and safe traffic control at each unique intersection.

As communities, like those in the Candelas area, continue to develop the traffic control may need to be periodically assessed and updated as the population and associated motorized and non-motorized traffic in an area increases to ensure safe and efficient traffic operations. What may be needed when a development is first built may change as more homes and businesses are added in the area.

6. How is the City involved in the development of an area and impacts on traffic demand?

When development is proposed it goes through a process with the City through both internal teams and City Council for approval. This process requires developers to complete traffic studies on existing traffic demand and projections for future traffic demands once the project is complete and even 10 to 20 years into the future. 

The City holds developers accountable for building the appropriate infrastructure for the proposed plans and any impacts to traffic demands through that area.

 

However, these developers can only be held accountable to the areas they are directly impacting. This is why the City has decided to study the entire Candelas Parkway corridor, as studies up to this point may have been limited to various sections on the corridor and may not have taken a recent, holistic view of the area.

7. What is the process for re-evaluating the needs of intersections?

The recommendations from the traffic impact study, the possible impacts from the surrounding developments, ongoing feedback from the community members and law enforcement officials, and the crash history are the factors that help the City assess the potential intersection improvements for an intersection.

8. Are there any other traffic studies in the area?

The City requires each developer to submit a traffic study detailing the impacts of traffic from their development. These studies are prepared by a professional engineer and reviewed by City staff. These studies can be found associated with each development in our permit system at arvadapermits.org.

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Public Improvement Projects - Lake Arbor Restoration

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1. Why is this project necessary?

The main goals of the Lake Arbor Shore Stabilization Project are to 1) repair the eroded shorelines to improve public safety near the trails and 2) remove large sediment deposits within the western pond.

In addition, algae and unpleasant odors have been a consistent problem around the lake, especially during the hot, summer months. In order to mitigate these issues, the project will install features to improve water quality. These include:

• A stable rock and vegetated shoreline to reduce erosion along the lake's edge
• Wetland plants and grasses around the lake perimeter
• More aerators that help elevate oxygen levels to break down algae in the lake

2. What causes odor issues at the lake?

The odor has a variety of possible causes including contaminants from stormwater run-off in the surrounding neighborhoods, goose and other animal feces, and the shallow nature of the water which allows algae to grow more easily. 

3. Why did the project take so long to begin?

The City is legally required to determine any existing water rights that may impact the project. This was a lengthy process that has concluded and allowed the project to move forward.

4. Why isn’t dredging the main goal of the project anymore?

• Dredging is a very disruptive and costly process. This would have required a full drain and refill of the lake extending the length and cost of the project with no guarantee that dredging would solve the odor problem.
• The City could not guarantee the ability to refill the lake completely after draining. This could result in the lake remaining dry for a long period of time.
• Shoreline stabilization can be completed without dredging and is a higher priority due to the safety considerations near the trails.
• The process being used will effectively stabilize the shores and help return Lake Arbor to the original state in which it was created.
• Further dredging of the lake will still be considered in a future phase after monitoring the shoreline improvements. This would be completed in a manner that is less disruptive and would not require draining the lake.

5. Will the fish and other creatures in the lake being impacted by construction?

The City is working with Colorado State Parks and Wildlife to assess the aquatic species in the lake and assist with salvage and relocating so they are not impacted by construction activities.

6. What trees or vegetation will be added at the end of the construction?

Most of the project areas will be restored with good-quality topsoil, and should be solid candidates for new tree plantings in the future. Soil quality will be tested after construction to determine when and where we can put new trees. Other areas in the park will likely need more time for soil remediation.

New wetland plants will also be added along the north shoreline next year once the water level has returned to normal. Topsoil test will be used to determine the plant species that will work best.

7. What can residents do to help maintain the lake quality and reduce odor issues?

Fertilizers

• Use natural, slow-release nitrogen or low phosphorus fertilizers to help keep drainage ways clean.
• If you need to use fertilizers or pesticides, follow the instructions on the label.
• Do not apply fertilizers or pesticides before it rains. This will not allow the fertilizers or pesticides to fully penetrate through the soil.

Clean up pet waste

Ensure that you always pick up after your pet and dispose of waste appropriately.

Landscaping

• Use "barrier" and drought-tolerant plants on your property that can help retain run-off water, improve nutrient uptake, and reduce the amount of contaminants going downstream to the lake.
• Shrubs and trees that perform well in the semi-arid state of Colorado include:
  • Western or northern catalpa
  • Gambel oak
  • Silver fountain butterfly bush
  • Arnold red honeysuckle
  • Yellow flowering or golden currant

Car Washing

• Limit the amount of water entering street gutters and storm drains.
• Using a bucket and water to reduce the amount of water used.
• Consider using a local car wash facility, as they are often required to have systems to better handle runoff and, in some cases, recycle and reuse water.

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Public Improvement Projects - Service Line Inventory

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1. How do I know what my portion of the service line is made of?

Homes built after 1950 are more likely to have copper service lines.

You can often identify the material used in your service line through a visual inspection at the point where the water service line enters your home. Reference this photo (PNG) to find the location.

• Find the section of plumbing that enters your home near the foundation, there is usually a valve at that location. Be careful not to confuse it with the sewer or gas line.

You can scrape a small section with a coin if it is dirty or discolored. Reference this photo (PNG) for pictures of pipe material types.

• If the scraped area is shiny and silver, your service line is lead. A magnet will not stick to a lead pipe.
• If the scraped area is copper in color, like a penny, your service line is copper.
• If the scraped area remains a dull gray, and a magnet sticks to the surface, your service line is galvanized steel.
• The plumbing material may be PEX / plastic. In this case, it would appear to be plastic, not metal.

Need help or still not sure? Take a picture of the service line and email it along with the service address and a City team member will get back to you.

2. What if I don’t want to replace my line (or my landlord doesn’t want to replace it)?

• The customer-owned service line is the responsibility of the property owner. The City highly recommends that any customer-owned service line that is identified as lead or galvanized be replaced as soon as possible. The City is looking into enforcement avenues to ensure all the lines are removed from the City's water service area.
• If a lead service line is confirmed to be present, a certified lead-removing filter should be used for drinking water, cooking, and dishes where water is a base ingredient or absorbed into the food (recipes like rice, beans and soup) and preparing infant formula, until the line is replaced.

3. I can’t afford to replace all my plumbing materials, what should I do?

The City is working through options to provide financial support to replace galvanized or lead service lines (does not apply to premise plumbing). However, no final decisions have been made yet. 

4. What if my internal premise plumbing is galvanized too?

If a copper pipe is connected to a galvanized line, a dielectric junction must be installed to reduce the potential for corrosion. It is recommended that internal galvanized lines be updated as well.

5. I have a lead or galvanized line, should I be worried for my family’s health?

• Your health care provider is your best source of information and support for your family's health.
• The Colorado Department of Public Health and the Environment has a fact sheet about lead in drinking water that provides tips on reducing exposure.

6. Are there lead pipes in the system-owned portion of the water system?

No. The City long ago removed all lead pipes from the system-owned portion of the water system. 

7. What are other ways I can reduce my family’s exposure to lead?

• Replace old plumbing materials and fixtures, particularly lead, galvanized, or brass.
• Run your cold tap for several seconds before use, and always use the cold side for consumption. You can warm water for cooking or formula on the stove or in the microwave.
• The Colorado Department of Public Health and the Environment has made resources available on its website for residents to learn more about lead exposure. They have a helpful brochure about common lead sources and health concerns.
• The EPA has resources available as well.

8. What are other ways I can reduce my family’s exposure to lead?

• Replace old plumbing materials and fixtures, particularly lead, galvanized, or brass.
• Run your cold tap for several seconds before use, and always use the cold side for consumption. You can warm water for cooking or formula on the stove or in the microwave.
• The Colorado Department of Public Health and the Environment has made resources available on its website for residents to learn more about lead exposure. They have a helpful brochure about common lead sources and health concerns.
• The EPA has resources available as well.

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Public Improvement Projects - Shared Micromobility

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1. What is shared micromobility?

Micromobility is "any small, human or electric-powered transportation solution such as bikes, e-bikes, scooters, e-scooters or any other small, lightweight vehicle that is being used as a shared resource between multiple users" (Transportation of America).

As it relates to Arvada at this time, we are specifically looking at electric scooters, regular bicycles, and electric bicycles that do not exceed 20 MPH.

2. How do I report a problem or improperly parked shared device?

Please contact the vendor directly to resolve the issue. 

Bird

These devices are black and white in color. Please use one of three methods to contact Bird:

1. Mobile app: click the "⚠️" symbol in the bottom left corner within the Bird mobile app. You'll find three separate options: report a "Badly Parked Bird'', "Damaged Bird", and "Contact Bird". This is the most efficient way to report these topics to Bird. You do not have to be a rider to use this feature (only have the app downloaded).
2. Email: [email protected]
3. Phone: 866-205-2442

Lime

These devices are green and white in color. Please use one of three methods to contact Lime:

1. Phone: 1-888-LIME-345
2. Email: [email protected]
3. Website: www.li.me

3. How long will this pilot program run?

Following the direction of the City Council and feedback at the November 14 Council workshop, the City team will move forward with an additional year of the shared micromobility pilot program in 2023. The program allows contractors to provide shared e-scooters, bikes and e-bikes throughout the city. The continuation of the pilot process will allow City teams to continue studying the functionality of the program. The City will utilize the Council and community feedback to update the program moving forward.

4. Who are the vendors for shared devices in Arvada?

Bird and Lime shared devices are permitted in the City of Arvada. Each company can have up to 200 devices that can be rented by the public during the pilot program.

If interested, please email E-Mobility to inquire about the process.

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Public Improvement Projects - Traffic Detection Systems

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1. Can the City team manually change signal timing?

Yes, this is possible but it is not always feasible with current resources and staffing. The City team is working to adjust timing on impacted intersections. However, traffic patterns can vary throughout the day and not all patterns can be adjusted at the same response time and accuracy that the detection system can.

2. How will the City prevent this issue in the future?

The City team is working to purchase replacement parts and store additional detection systems to avoid this situation in the future.

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Reserve a Community Room

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1. How many guests can be in the community rooms?

Arvada Police Department Community Rooms can accommodate about 30 people comfortably and 40 people at the most. If you need a larger space, consider the Anne Campbell room at City Hall.

2. Can I book a community room for a wedding or birthday party?

No. Community Rooms are not for these types of private events. Other events (such as trainings, staff meetings, or club meetings) are evaluated on a case-by-case basis.

3. When can I reserve a room?

You may reserve a Community Room up to 2 months in advance.

4. Is there a community room at city hall?

Yes. It is the Anne Campbell room, which can accommodate up to 50 people. The Anne Campbell room is not managed by the Arvada Police Department. If you are interested in the Anne Campbell room, please call 720-898-7602.

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Residential Parking Permits

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1. How does enforcement of the new digital permit program work?

Beginning January 1, 2021, due to the adoption of the digital parking permit program, enforcement of these residential areas will be enforceable through the use License Plate Reader camera technology.

2. How long is my parking permit valid for?

Residential permits are valid for one year from the date of approval, and Olde Town employee permits must be renewed every six months.

3. Is my residential permit valid all over the city where permits are required?

No. Your residential permit is only valid in your neighborhood.

4. Can I get a permit for a visitor to my residence?

Yes. If you have an account with a registered vehicle that has been approved you may add a visitor permit to your account that is good for 24 hours. If you already have two complimentary permits you may purchase up to 3 more at $5 each.

5. How will I know when it is time for me to re-register?

An automatic email will be generated and sent to you prior to the permit's expiration. The email will come from [email protected] so ensure the address is added to your contact list or it may go to your junk mailbox.

6. What if I get a new vehicle, license plate or have a temporary plate?

Simply log in to the site, click on "Manage Permit", then click "Edit" next to the vehicle that is registered, and edit the information on the following screen. If the temporary plate is replaced with a permanent plate, follow the same instructions to input the new plate.

7. What number do I call to report an issue with permit-only parking violations in my neighborhood?

Beginning August 29th, 2021 you can call the City's parking ambassador contractor, LAZ Parking, at 720-364-8587 if you would like them to drive through your neighborhood and ensure all vehicles on the street are permitted.

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ROW Access Only

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1. Do I need a license to perform this work?

Yes, you must have a current Municipal General Contractor license to be able to obtain a permit for this work. See our licensing page for more information.

2. How do I apply for these permits?

Applications are submitted electronically using the customer service portal Electronic applications are only available to licensed contractors. Remember you must include the necessary documentation (including traffic control plan). Applications without complete information will not be processed.

3. How do I pay for these permits?

Once your permit has been approved you will be notified by email that your permit can be paid for by logging into your AEC account at Arvada Permits.

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Sales Tax

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1. What type of businesses require a business license?

All businesses located within the City are required to obtain a business license and file a tax return based on their filing frequency. Any business coming into the City to sell, lease, rent, deliver, or install tangible personal property is also required to be licensed. Non-profit organizations should have a business license but no tax returns will be required. 

2. How do I apply for a business license?

Businesses need to apply for a business license online using MUNIRevs. The license is free and does not expire with the exception of food trucks and short-term rentals, which expire one year after the issue.

3. What if I am having technical issue?

Please call MUNIRevs support directly at 888-751-1911 for submission errors, technical issues, and payment difficulties.

4. How do I close my business license?

Please use the business license closure form to close your account. 

5. When is my tax return due?

All Arvada tax returns are due on the 20th of the month and must be filed and paid online.

6. What is the tax rate for Arvada?

Arvada is a home-ruled City which means Arvada collects its own tax. The City tax rate is 3.46% for sales and uses tax, 2% for lodging tax, and 4% for admissions tax.

7. How can I learn more about tax and filing?

Please reach out to us by emailing Sales Tax or calling 720-898-7100 so that Revenue staff can provide one on one educational tax assistance and guidance.

8. Do I have to renew my business license?

Arvada does not require businesses to renew their business license unless they are a food truck or a short-term rental, which has an annual renewal. If you have an address or business change, please submit an account change, otherwise, your license will continue until it is closed.

9. Why should my business be licensed?

Licensing your business helps the City build relationships with local businesses, identifies business contacts for emergency purposes, provides contact for business outreach and notification due to potential issues, ensures zoning compliance, and establishes a tax account for required tax return filing.

10. How do I file a claim for a refund?

Please submit the Claim for Refund form. 

11. How do I apply for a building construction use tax refund?

Please complete the Building Construction Use Tax Refund Form (PDF)

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Sales Tax Filing

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1. How do I get started?

Access MUNIRevs and apply for an online account. Once your account has been approved, tax returns will be issued to your MUNIRevs Business Center on the first of the month, based on your filing frequency.

2. What if I made a mistake?

If you made a mistake on your return you can correct it until you check out. If you checked out and need to make corrections, please access the MUNIRevs FAQs from your Business Center to find out what is required.

3. Are you having technical issues?

If you are having technical issues, or submission errors or cannot submit your payment, please contact MUNIRevs support at 888-751-1911.

4. Did Your Company ID Change?

Yes! Please log into your MUNIRevs Business Center and get our new company ID and update the information with your bank before submitting a payment. 

5. I have a debit block, what is your id?

Please log into your MUNIRevs Business Center to get the debit block and be sure to set it up before attempting payment. If you submit payment before this has been set up your bank will reject the payment.

6. Can I file negative sales or use tax?

No, MUNIRevs will not allow you to file a tax form where you are owed money. You will need to fill out a Claim for Refund form and send it to us for review. Once it has been reviewed and approved we can put a credit on your account or submit your request for a refund.

7. I am an occasional filer or special event, how do I file and pay online?

If you are an occasional filer or have participated in a special event and have tax to remit to Arvada, please apply for an account using MUNIRevs and notate that you need a tax return. In the future, you can continue to use this account but you will need to contact Revenue for them to add a tax return to your account. Please be sure to have your account number ready when you contact them.

8. How do I pay?

We accept all payment types including e-check, credit card, and ACH credit payments. If you need electronic payment details, please reference the FAQs from your MUNIRevs Business Center and submit the form for access.

9. How much does it cost?

Online filing is free. We allow e-check and credit card payments up to $600,000. E-check payments are free and credit card payments are assessed a 2.39% fee, with a $1.50 minimum, which is paid to the payment processing company. Please contact your personal bank for ACH and electronic payment charges.

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Sewer & Water Service Installations, Repairs or Disconnects

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1. Is a contractor’s license required?

Yes. A contractor with a Municipal General Contractor license or a Licensed Plumber (through the City of Arvada Building Department) can install sewer and water services within the property. If the project requires a repair or disconnect to the main (in the street or sidewalk), that work must be performed by a Municipal General Contractor. The Municipal General Contractor license must be obtained through the City of Arvada Engineering Division, please visit our licensing page for more information.

2. How to apply and permit review?

Applications are submitted electronically using the customer service portal, Arvada Permits. Electronic applications are only available to licensed contractors. There will be a minimum 1 business day processing review on each permit, a WTR SWR Service permit must be paid for and issued before work can begin. For permits requiring a street cut, there is a 1-3 business day processing review. Once the review is completed, the applicant will be notified via email when the permit is approved and ready for payment, all payments can be made online at www.arvadapermits.org.

Important Information for Submitting an Application

1. The Colorado 811 locate confirmation number must be entered on all applications.
2. If installing new services (Sewer and Water) for new commercial and new homes from the tap/meter to 5' out from the building, you must confirm that the building permit has an ISSUED status before you submit your application. If the building permit is not issued, your application will not be reviewed. Use arvadapermits.org to search for the building permit by address.
3. If you will be cutting into the street, provide the cut size dimensions (Length by Width) and a traffic control plan.

Utilize the eTRAKIT Application.

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Short Term Rentals

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1. What is a short term rental?

A short term rental is defined in the City's Land Development Code as a dwelling, portion of a dwelling or accessory dwelling unit (ADU) rented to transient guests for a period of less than 30 consecutive days.

2. Do I need a license to operate a short term rental?

If you rent a home, portion of a home or an accessory dwelling unit to guests for between 1 and 29 days at one time, a short term rental license is required.

If you only rent for 30 or more days at a time, then no license is required.

3. How many short term rentals can one owner operate and how many days a year can it be rented?

One owner may operate up to three short term rental properties within the City. However, only one reservation is allowed per property at a time. A short term rental can only be occupied for up to 240 days per calendar year. At the end of each year, a Short Term Rental Log will need to be submitted to the City verifying the number of days that a rental was occupied.

4. Who can operate a short term rental?

A property owner or a long term renter may operate a short term rental. If you are not the property owner, you will need to provide written permission from the property owner to operate a short term rental.

If you are a property owner that rents out a portion of the home to a long term renter and also desire to utilize a portion of the home as a short term rental, you will need to provide the City with an acknowledgement from the long term renter that they agree with the short term use of the property.

5. What do I need to know before applying for a short term rental?

You will need to provide the following information as part of your application for a short term rental license:

• Short term rental address.
• If you are not the property owner, you will need to provide written authorization of the property owner to operate a short term rental.
• The name and phone number of a local contact person, if not the owner, who can handle issues that may arise regarding the short term rental. This person must be available to address issues 24 hours a day, seven days a week, and be able to physically reach the rental within one hour of contact, if necessary.
• A site plan that identifies the location of the short term rental on the property, or a floor plan that identifies the room or rooms within a home that will be used as part of the short term rental. (Not required if the request is for a full house or ADU rental.)
• Indicate that one additional off-street parking space is provided for the short term rental. (Not required if the request is for a full house or ADU rental.)

Prior to issuance of a permit, you will need to:

• Indicate that the following safety items will be provided within the short term rental: operational smoke detector, carbon monoxide detector, and fire extinguisher.
• Ensure that a brochure, provided by the City and detailing relevant local ordinances, rules and regulations, be provided within the short term rental (See Resources below).
• Ensure that a brochure, created by the short term rental operator, be provided in the rental that identifies the name, email address and phone number of the local contact, as well as other relevant information regarding the rental (See Resources below for an example brochure).
• Acknowledge that the total number of unrelated persons that may occupy a short term rental is limited by City Code.
• Acknowledge that the short term rental shall not be used for commercial or large social events or gatherings, such as weddings.
• Acknowledge that the short term rental will comply with all applicable City Code provisions and state and federal law, including, but not limited to, Chapter 18, Buildings and Building Regulations, Chapter 38, Article III, Nuisances, and Chapter 98, Taxation.

Failure to comply with these requirements and the requirements of the short term rental ordinance, Section 3-1-5-3 of the Land Development Code, may result in fines and/or revocation of a license.

6. How do I apply for a short term rental license?

You can apply for a license through the City's electronic application system by using eTRAKiT application. If you are using eTRAKiT for the first time, you will need to create an account.

7. Do I also need a business license?

Yes, you will need to apply for a business license as well as a short term rental license. The business license can be submitted using MUNIRevs, our business licensing and online tax software.

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Single Use Bag Fee

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1. What businesses are included in the single-use bag fee?

• Grocery stores and supermarkets
• Major retailers
• Major convenience stores
• Clothing stores
• Hardware stores
• Other stores that are a franchise or a chain located outside of Colorado
• Other major stores that include self-checkout and delivery services
• Major liquor stores

2. What are the exemptions from single-use bag fee?

• Customers that provide evidence to the store that they are a participant in a federal or state food assistance program
• Farmers markets
• Laundry or dry cleaning services
• Bulk stores
• Smaller businesses with three or fewer locations
• Pharmacies
• Bags used by consumers inside the store for items like produce, bulk items, candy, small hardware items, meat, bakery, or floral items
• Restaurants are exempt from the single-use bag fee however they will be prohibited from distributing polystyrene foam containers beginning in 2024

3. Where will the bag fee money go?

• Businesses retain 40% of the fee to cover the cost of administration and compliance
• Arvada receives 60% of the fee to support recycling, waste diversion programs, and related outreach and educational activities
• The single-use bag fee is not a tax and cannot be used for non-related expenses so it does not violate TABOR

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Small Cell Facilities

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1. Can the City of Arvada keep small cell facilities out of the public right of way?

No, just like other utilities per federal and state laws, small cell facilities are allowed in the public right of way. 

2. What do small cell facilities do?

Small cell facilities are low-powered antennas that provide cellular and data coverage to smaller geographic areas, supplementing the larger cellular network and improving service for wireless customers. They are installed and operated by private companies. Small cell equipment meets current 4G (LTE) voice and data demands and city staff understands it will be modified with future 5G higher speed equipment as technology changes. 

3. Can small cell facilities to be placed on existing lamp posts, traffic signals, etc.?

To minimize the number of poles within the right-of-way, it is the city’s first priority to have small cells co-locate with existing facilities (such as Xcel street lights). However, the existing poles do not have the structural capacity to handle the weight of small cell equipment and will need to be replaced with larger dual purpose poles. In instances where existing pole locations will not work, new poles may be added. 

4. Will my cell service be better once small cell facilities are installed?

The industry’s intent for deploying small cell facilities is to improve its reliability and coverage. Each site is usually connected to a specific provider. 

5. What are the public health impacts?

To learn more about public health in relation to radio frequency (RF) radiation visit the Federal Communications Commission (FCC) website. For more information, email the City of Arvada Planning Department or call 720.898.7435. 

6. What is the height and coverage of a small cell pole?

Small cell poles are up to 40 feet tall and typically cover 1,500 feet. 

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Snow

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1. What streets does the City plow?

The City prioritizes the most trafficked streets for plowing. This includes main, arterial roads (like 80th or Carr), collector roads that run through neighborhoods, and school zones. This helps ensure commonly used roads remain passable for the traveling public and emergency response teams. Other benefits include:

• Resource management (keeping costs of equipment, materials, and staff hours relatively stable each year)
• Reduced disruption on residential streets (snowplow noise and traffic, piles of snow, and treatment materials) 

Additional roads may be plowed when a storm reaches a certain caliber, typically 12 inches of snow or more. At the discretion of City management, additional contractors can be brought in to help plow more roads to ensure safety for the traveling public.

View the map of snow plow routes for more details.

2. What streets are plowed by CDOT?

State highways like Wadsworth (HWY 121), Sheridan (HWY 95), and parts of Indiana and Ward (HWY 72) are plowed by CDOT (Colorado Department of Transportation). View the map of snow plow routes for more details.

3. What materials are used to treat roads during a storm?

Before a storm anti-icing salt brine (salt water mixture) can be applied to help prevent snow from sticking. This is only used during some storms as it is not useful if the ground is too warm. During a storm 3 de-icing materials are used based on ground temperatures:

• Rock (white/gray) salt is used when ground temperatures are near 15 to 20 degrees or above.
• Blue salt is used when ground temperatures are 0 degrees and above.
• The liquid material is used when temperatures are below zero.

All of these materials are industry standard and considered environmentally safe.

4. Can I report icing problems in my neighborhood?

Yes, to report ice build ups on the road or in gutters please call 720-898-7725. Please leave a brief message with your request and the location by address or cross streets.  Your request will be logged into the work order system to be addressed.

Please note: packed snow and ice on residential roads will not be removed if they are still passable by cars.

5. How do I report unshoveled sidewalks?

Sidewalks are the responsibility of the home or business owner. City Code 18-491-302.3.3 requires sidewalks to be shoveled within 24 hours after the snow stops. Please report unshoveled sidewalks to code enforcement via Ask Arvada or by calling 720-898-7465 during regular business hours. Visit the Shoveling Walkways webpage for more information.

6. How do I sign up for alerts about a winter weather emergency?

Sign up for Lookout Alerts to receive alerts in the case of a weather related emergency, including winter weather.

The Boulder/Denver sector of the National Weather Service will provide the most accurate information on the status of winter weather events impacting Arvada. The City routinely re-shares their social media posts on Facebook and X (Twitter) during storms.

7. Can I get help shoveling my sidewalks?

The City coordinates a Snow Buddies Program to match those who are physically unable to remove snow with volunteers to assist them. Please visit the Snow Buddies Program page for information and eligibility requirements. You can also call 720-898-7535 to apply for assistance by phone.

8. What about park and trail plowing?

The Parks Department is responsible for clearing nearly 150 miles of trails, sidewalks, and parking lots across the city during a snowstorm. There are three categories of routes, prioritized by safety. 

• Priority 1 Routes are cleared first; these are trails connecting to schools and recreation centers. 
• Priority 2 Routes are cleared second; these are primary use trails and system trails. 
• Priority 3 Routes are cleared third; these are secondary use parks, internal and secondary trails. 

Visit the Parks and Trails Snow Clearing page for more information, including an interactive map of the three priority routes.

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Special Event Permits

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1. Do you need a special event permit?

You will need a special event permit if one or more of the following apply:

• Event is to be held on public property.
• Event is open to the general public (free or ticketed).
• Event anticipates more than 100 people attending/participating.

2. What are the time and fee requirements?

• Time: Application must be submitted at least 60 days prior to the event but not more than 12 months prior to the event.
• Fee: There is a non-refundable $120 application fee (additional fees may apply).
• Payment Types: Online with Visa or Mastercard. Some fees may require payment by check.

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Storm Spotter Training

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1. What is storm spotter training?

Storm Spotter Training is a class offered through the National Weather Service (NWS) in partnership with the City of Arvada. The NWS SKYWARN storm spotter program is an essential part of the NWS' warning process. The training provides you with information on how to safely report severe weather and be "eyes on the sky" for the NWS. During the training, you will learn about thunderstorms and cloud features that could be threatening to our community. The class lasts approximately 2.5 hours.

2. Who is eligible?

Anyone with an interest in public service and access to communication can participate.

Because of the complexity of severe thunderstorms and the potential dangers involved, storm spotting is recommended for adults (18 yrs or older). High school and middle school students are welcome to attend the classes with a parent or other adult.

3. How can I sign up?

The next Storm Spotter training will be announced later this year. Check back for updates. 

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Stormwater - Power Washing

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1. Is power washing illegal?

Power washing, also known as pressure washing, is not illegal, but there are restrictions on how the wash water is to be disposed.

2. What are our responsibilities?

We are not allowed to contaminate another’s water supply and cities in Colorado are required to control the discharge of any potential contaminants that could end up in our storm drain. The dirty water that is left after power washing often contains mud, soap, dirt, metals, oil, grease and other pollutants. Federal, State and local regulations on how wash water can be disposed are designed to improve water quality in rivers and streams by reducing the amount of pollutants carried to downstream communities.

3. Do these restrictions apply only to businesses?

Restrictions apply to businesses and individuals.

4. What happens to the wash water when we wash things off outside?

Wash water may fall on landscaping, or it may flow into the gutter where storm drains are located. Storm drains are the grates in the street and parking lots that drain rainwater and snowmelt away.

5. Where do these drains lead to?

These drains lead directly to our local waterways, without treatment, and eventually flow into Clear Creek and the South Platte River, which are used by downstream communities for irrigation and drinking water.

6. What should businesses be aware of when approached by local companies offering to conduct power washing?

Businesses should be aware that power washers must capture wash water, collect it in containers, and dispose of it properly, such as into an interior drain or onto landscaping.

7. Who is responsible if a power washing company does not properly dispose of was water?

If wash water and all of its pollutants flows into the storm sewer, the property owner could be liable for a violation of the City’s Ordinance and the federal Clean Water Act. There are many reputable local companies who have purchased the equipment needed to dispose of wash water legally and safely. Only hire those who are prepared.

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Traffic Control on My Street

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1. Can electronic "Your Speed" signs help?

Sometimes. "Your Speed" signs (which show drivers their current speed) can help to reduce speeding in some instances. Usually, these signs are placed temporarily in areas where speeding is a confirmed issue. To inquire about getting a "Your Speed" sign placed, please call Traffic Engineering at 720-898-7740. Engineering will follow a process to see whether, and to what degree, a "Your Speed" sign could be effective in your area.

2. Can talking with neighbors help?

Yes. Raising awareness about speeding and similar issues can help to change people's behavior. In a lot of residential areas, it is residents of the neighborhood who are speeding. If a community conversation starts, people may adjust their driving habits and help contribute to a safer community. For tips on starting a neighborhood group and more, check out Neighbors Connected.

3. Will a lower speed help?

Unfortunately, research suggests that lower speed limits do not have a big impact on reducing speed. In Colorado, the speed limit on local streets (unless otherwise posted) is 30 mph. Whether posted or not, some people do not adhere to posted speed limits. This is unlawful and puts pedestrians and other drivers at risk. Police Officers enforce speed limits. To report a speeding driver, please call non-emergency dispatch at 720-898-6900.

4. Do children at play signs slow people down?

No. In fact, some studies suggest that these signs can decrease safety. These signs can introduce new dangers. Some residents may feel more secure when these signs are present. Children may be more prone to play in the street and others may be less vigilant. Due to the serious concerns over the effects of the signs, neither federal nor state regulations recognize their effectiveness.

5. How do you decide where traffic signals are?

Traffic engineers evaluate many factors in determining whether a signal is appropriate. The safety of drivers, cyclists, and pedestrians is always considered. Read more at Signs, Signals, and Street Safety.

6. How do you decide where to put stop signs?

Traffic engineers evaluate intersections for stop control. Specific criteria are used to determine the appropriate location for stop signs. When unneeded stop signs are introduced, they may contribute to speeding and crashes.

7. Can my neighbors and I petition for a speed bump?

No. Speed bumps are not allowed on public streets in Arvada. Speed bumps may harm fuel efficiency, increase pollution, create frustration, and can cause wear on cars and trucks. Speed bumps are not an effective traffic control option for residential areas.

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Trash and Recycling

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1. What services are included in the City’s waste & recycling program?

• Weekly trash collection. There are three cart sizes to suit your needs.
• Biweekly recycling collection with a 95 gallon cart. You may add additional recycle carts for an additional charge.
• Drop off events, including bulky item, leaf recycling and yard waste events for all Arvada residents who participate in the program at any level, including minimum service level.
• On-demand curbside bulky item pick up for $15.53 per item for households who select Service Level 1, 2 or 3.
• Door-to-curb services for physically impaired residents on request.

Services are monthly but billed as a part of your bi-monthly water and trash bill. Call 720-898-7575 to request new service or change your current service level.

2. Are there start up fees or additional fees?

No, there are no startup, administrative or fuel fees for residents joining the program. The service level fees published are what you will pay for your selected service level. The fees listed are monthly. They will appear on your bi-monthly City of Arvada utility bill. You may change your service level once per year for no additional fee.

Additional services (such as on-demand curbside bulky item pick up, additional waste or recycling carts and bag tags for extra bags of trash) are available for additional fees should you choose to use them. 

3. How do I purchase bag tags for additional bags that don't fit in my cart?

There are two options available: 

1. Purchase extra “bag tags” for $3.62 each for any bags that do not fit into your waste cart. You can purchase bag tags at City Hall (8101 Ralston Road) or call 720-898-7070 for more information.

   *Please bring the exact amount in cash or pay by check. Change cannot be provided. 

2. Add an additional waste cart to your plan. If you choose Service Level 3 (95 gallon waste cart), you can add additional carts for less than $5. It may be less expensive to have an extra cart. 95 gallon carts hold 7 to 8 tall kitchen bags.

Residents are also encouraged to consider leaving grass clippings on the lawn for healthier grass. Leaves can also be mulched and left on the lawn.

4. How do I change cart sizes or add an additional cart?

Residents can change their service level (bigger or smaller carts) once per year for free. Additional service level changes in a one year period will incur a $15 fee for cart delivery. Additional carts can be added to your current service level for a small additional cost. Current costs are available on the Trash & Recycling page. 

Please call Republic at 720-898-7575 to coordinate either changes or additional carts.

5. If I join the City’s program and I don’t like it, can I switch to minimum service?

The City’s waste hauling contract includes a 99.9% service guarantee and penalties for poor service or non-compliance. Our aim is to provide residents of Arvada with high-quality, worry-free waste and recycling collection service. But, if the program turns out to not suit your household, you may change to the minimum service level and pay the associated monthly fee.

You can change service levels once per year at no additional charge.

6. Am I required to recycle?

The organized waste hauling ordinance calls for all eligible households to have access to curbside recycling. That means having a recycling cart is an important part of the program and a recycling cart will be provided to all households. Other haulers are likewise now required to provide customers with recycling carts. 

Customer Service staff are available to assist you in learning how to recycle. No one will be forced to place their recycle cart out for collection.

7. Does the City provide alley pick up when a house backs to an alley?

Yes, the City’s program provides alley service. To verify alley pick up at your exact address, please contact the Customer Service Line at 720-898-7575.

8. I sold my house and am moving out. What do I need to do to end my waste and recycling service?

The City will handle trash service the same way they currently transfer water service when a house is sold. Leave the carts at the property. Provide information to your title company when they request it. Once the new owner takes possession, they can change their service level by calling the Customer Service Line for Arvada at 720-898-7575.

9. Do I have to pay the Minimum Service fee if I do not intend to use the service?

Residents who choose to hire their own hauler receive benefits from the City’s waste hauling program such as access to yearly bulky item and fall leaf drop off events.

They also benefit from reduced truck traffic in their neighborhoods, which will reduce wear and tear on the roads as well as reduce noise and air pollution. This is a community program that offers benefits for the entire community. The City worked hard to negotiate a lower minimum service rate for residents that choose to hire a different hauler. Other cities have higher minimum service rates.

10. How much of the Minimum Service fee goes to the City?

Any single-family residence or multi-family residence (containing seven or fewer units) without a Homeowners Association (HOA) that chooses Minimum Service will pay $5.28 per month. From that fee, $4.40 goes to Republic as per contract and $0.88 goes to the City of Arvada.

Any single-family residence or multi-family residence (containing seven or fewer units), that are within a Homeowners Association without a current waste hauling contract, and choose not to join the City’s waste hauling program, will be billed a minimum service fee of $5.28 per month. From that fee, $4.40 goes to Republic as per contract and $0.88 goes to the City of Arvada.

Any single-family residence or multi-family residence (containing seven or fewer units), that are within a Homeowners Association with a current waste hauling contract, and choose not to join the City’s waste hauling program, will be billed a minimum service fee of $0.88 per month.

The $0.88 to the City supports the waste and recycling program, including bulky item and leaf recycling drop off events, 2 employees, office space, billing-system upgrades and postage.

11. What happens if I refuse to pay the Minimum Service fee?

While your water service will remain uninterrupted, non-payment of the Residential Waste and Recycling Program monthly minimum service fee may result in a lien placed on your property. 

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Urban Forestry (Trees) - Emerald Ash Borer Alert

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1. What is emerald ash borer?

Emerald Ash Borer (EAB) is an invasive insect that has killed more than 50 million Ash trees in 30 states since its initial discovery in Michigan in 2002. This insect is considered to be one of the most destructive, invasive species the United States has faced.

2. What does the emerald ash borer look like?

The insect is metallic and green. It is a one-half inch long and one-eighth inch wide.

3. What is the City doing about (EAB)?

The City has been preparing for the eventual infestation of EAB well ahead of its official arrival. During the last several years, forestry staff has completed an inventory of the size, location, and health of all 1,200 ash trees on the City of Arvada public property (697 have been treated for control of Emerald Ash Borer). The City has created an EAB Management Plan (PDF) to address ash trees on public lands.

4. How can the City help me protect my ash trees?

We can provide our residents with resources for guidance in the identification of EAB, protective measures against EAB, and potential removal of infested ash trees. For additional information, visit the Colorado State Forest Service - Emerald Ash Borer page.

5. What trees are at risk?

All species of ash trees.

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Urban Forestry (Trees) - Tree

Show All Answers

1. I live near a trail (or open space/park) - when should I expect to see parks staff pruning the trees in these areas?

With more than 30,000 trees on City property, maintaining them properly is a labor-intensive task. Pruning and other tree maintenance can be expected year around.

2. Does the City provide free mulch?

Free mulch is available for Arvada residents in the parking lot of Birds Nest Disc Golf Course. Birds Nest Disc Golf Course is located at 17925 W. 64th Parkway in West Arvada, one mile east of Highway 93.

Mulch is available on a first come, first served basis. Availability is not guaranteed. 

3. City-owned trees are overhanging my property - can I trim them myself?

Yes, you may trim City-owned trees to your property line.

4. My trees are overhanging City property - is the City allowed to trim them?

Yes, the City is allowed to trim resident-owned trees to our property line.

5. I live adjacent to a ditch - who is responsible for the tree maintenance of the area?

If you are an adjacent landowner, the vegetation (including trees) along the ditch is your responsibility. Neither ditch companies nor municipalities generally own the land under and along the ditch. Instead, they have prescriptive easements, which allow them to dictate the use of the land within the easement. The ditch companies prioritize the removal of trees and vegetation that impede water flow. The rest is up to you. For more information about ditches, visit our Ditches page for more information.

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Utility, Sewer, & Water Line Locates

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1. Do I have to be on-site?

In most cases, homeowners and residents do not have to be on-site. Your underground utilities will be marked in the areas using the information you have given.

2. Do I have to call even if I am not planning on digging deep?

Colorado law requires that you make notification before you begin any size project from small ones, such as planting a tree or bush, to a big project such as pipe replacement or installation. 

3. Still have questions?

Ask for help or submit a request

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Water & Sewer Billing

Show All Answers

1. How can I pay my water bill?

Bills can be paid online by setting up an account. Options are also available to pay by phone, mail or drop box. Please visit the Pay My Bill page for more information, including setting up automatic payments and paperless options.

2. How can I report a water issue?

If you notice or suspect problems in the water system, such as main breaks, service line leaks, frozen meters, low pressure, bad taste or odor, or dirty water, please notify us at 720-898-7070.

To report a non-emergency water problem electronically, please use Ask Arvada.

3. How can I establish water and sewer service?

New Home Owners: If you are a new homeowner here in Arvada, the title company you worked with during the purchase of your home will contact the City of Arvada to set up water / sewer service in your name.

Renters: If you are a renter, your landlord will contact the City of Arvada to set up water/sewer service in your name.

4. How can I get help paying my water bill?

The Utility Billing Customer Service team is available to help customers navigate understanding and paying their bills. Payment plans are available to create equalized payments across a 12 month period. One time hardship credits are also available for qualifying customers. Please call the Utility Billing team at 720-898-7070 for more information.

Additionally, the state of Colorado has robust utilities support services through LEAP (Low-Income Energy Assistance Program). They have added additional federal funding for water assistance through a program called LIHWAP (Low-Income Household Water Assistance Program). Please visit the LEAP website to see if you qualify or call 1-866-432-8435 for assistance.

5. What steps can I take to reduce my water bill amount?

The City partners with Resource Central to offer several outdoor water saving programs:

• Low-water garden plants (Garden in a Box)
• Lawn replacement
• Smart Controller sprinkler system upgrade
• Waterwise yard seminars

Additionally, read these outdoor watering tips or watch this video.

6. Why do water rates increase?

Water rates increase year over year to keep up with inflation and general maintenance and repairs as needed. The City continually invests in our infrastructure to continue to deliver clean, reliable drinking water and dispose of wastewater after use. 

Just like homeownership, over time the City must make substantial investments to maintain, repair and replace parts of our water and sewer systems. Increases in rates and fees will help to fund the necessary reinvestment in these systems to ensure we continue to provide the level of service our customers have come to expect. 

Additional factors include: 

• Our partnerships with Denver Water for about 75% of our water supply and Metro Water Recovery for wastewater treatment. These organizations also increase rates each year which are passed along to customers.
• We also raise System Development Charges (SDC) to make sure growth pays for itself in Arvada.  SDCs are paid by new development to fund projects that add system capacity so our existing businesses and residents do not. 

7. What can I expect in 2024 compared to previous years?

In 2024, water and sewer rates are increasing by 12% with an additional $4 and $2 service fee increase respectively. Stormwater rates will increase 5%. For the average single family home, this comes to an increase of around $130 per year, $22 per bi-monthly bill, or $11 per month. 

As a reminder, the City uses a tiered rate system. Tier 1 covers the first 30,000 gallons of use in a two month period. The higher tiers come with an increased rate. This means the more you use, the more you will pay. Learn more about tiers on the Rates and Fees page. Watch this video for more information on Understanding Your Utility Bill.

8. When will I see increases on my bill?

Rate and fee increases will be reflected beginning with your first bill of the year. Customers across Arvada receive their bills at different times. Every customer pays for 365 days of water at the rate for that year. The bill reflects the 8 weeks of water use, prior to the bill date.

• Here is an example:
  • If you receive a bill in January for charges from Nov. 15, 2022 to Jan. 15, 2023. The January bill will reflect water usage between those dates. Since the meter is read in January, once the new rates are in effect, you will pay the new rate, same as you had the year before. 
  • Another customer may receive their first bi-monthly bill in February reflecting use in December and January. 
  • Both customers will have completed billing cycles for 365 days of water usage at the 2022 rate and will pay for 365 days of water usage at the 2023 rate. The date at which that usage is reflected is just slightly different. 

Many people may not notice much difference until the warmer months when water usage, and outdoor watering, increase.

Please watch the Understanding Your Utility Bill video or visit the Rates and Fees webpage for more information.

9. How do Arvada's rates compare to surrounding cities?

Even with recent increases, the diligent work of former and current City teams has helped maintain relatively low rates and fees for Arvada water customers! We are proud to remain in the bottom half of customer charges.

Here are some examples:

10. Are rate increases because of new development in Arvada?

No, the City of Arvada is committed to a philosophy that growth pays for itself. This means that customer rates and fees pay for the necessary reinvestment in the repair, replacement and maintenance of existing water and wastewater systems. Developers pay System Development Charges (SDC) when they connect new homes and businesses to our existing system. These charges help cover the investment in expanding the capacity of our water and wastewater system. Learn more on the Utilities Transparency webpage.

11. How can I pay my SDC or "tap fee"?

Developers pay System Development Charges (SDC) also referred to as tap fees to connect new water and sewer lines to our existing systems. These will be paid to the City by one of the following methods:

• Cash
• Cashier's check issued by a financial institution
• Official check issued by a financial institution

We do wait for a full 10 business days before the water meter can be set. SDCs paid by check can be dropped at City Hall at one of our two drop boxes. Please call 720-898-7070 with any questions. 

• Current SDC amounts (PDF)

12. When can I pay my SDC or "tap fee"?

Effective January 1, 2023, you can pay tap fees once an approved building permit is presented, but no later than the time the temporary certificate of occupancy or certificate of occupancy is issued. Please reference these documents for fee amounts:

• Current System Development Charges (PDF)

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Water - PFAS Information

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1. What are PFAS?

PFAS, or Per- and poly-Fluoro Alkyl Substances, is a term that describes thousands of human-made chemicals found in everyday products that are heat, water, and oil resistant. PFAS can end up in our water, air, and soil from thousands of potential sources resulting in exposure to humans, animals and the environment. Since the 1940s, they have been used to make things like:

• Non-stick cookware and food packaging
• Waterproof and stain-resistant carpet and fabrics
• Cosmetics, sunscreen and other personal care products
• Fire-resistant and fire-fighting products

Studies have shown that, in high enough quantities, certain PFAS may be bad for your health. The Environmental Protection Agency (EPA) uses lifetime Health Advisories to protect people from negative health effects that may come from exposure to PFAS. These calculations are based on drinking about 64 ounces of water per day for 70 years. This also takes into account other potential sources of exposure beyond drinking water (for example, food, air, consumer products, etc.). 

2. Are PFAS in Arvada water?

Arvada Water Quality performs internal sampling. So far there has been no detected PFAS compounds near the EPA reporting limits in our raw or treated waters (see Internal PFAS Results (PDF)). Arvada also participated in Colorado Department of Public Health and Environment's 2020 PFAS Sampling Project. We will also be participating in the EPA's UCMR5 sampling in 2023 which includes many more PFAS compounds than tested for in the past. All of this information will be publicly available when complete.

The City works very hard to keep our drinking water safe for all who drink it. Thankfully, we are very early users of our water source. This means our source water hasn't had as much opportunity to be contaminated. Remember that all water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants.

3. How do PFAS get into water?

PFAS enter the wastewater (sewer) system when products containing them are washed or rinsed down your drains. Wastewater treatment plants typically don't fully remove the tiny particles so they end up moving downstream to the next water user.

They can also enter groundwater near facilities where PFAS-containing products are made or used. In Arvada, groundwater is not a source of our drinking water.

4. How are PFAS regulated in water?

The EPA and CDPHE are working on drinking water quality standards but do not have set regulations at this time. Health Advisories are used as a reference while they create maximum contaminant levels (MCL) for drinking water.

The EPA Health Advisories, which are not regulations, have previously included two compounds, PFOA and PFOS. The EPA has newly released Health Advisories that expand the lifetime exposure levels. These advisories add the HFPO, or "GenX", and PFBS compounds, and lower the advisory levels for PFOA and PFOS.

Previously, the PFOA and PFOS compounds had a health advisory level of 70 ppt (parts per trillion). The new advisories reduce these to 0.004 ppt and 0.02 ppt respectively. 0.004 ppt is the same as 4 parts per quadrillion. A part per quadrillion is 1 in 1,000,000,000,000,000. This is equivalent to 1 second in 31.7 million years! Current technology can measure these compounds at about 2 ppt.

The advisory levels for PFBS and HFPO are 2000 ppt and 10 ppt respectively.

5. How can we reduce our exposure to PFAS?

• Manufacturers and consumers can limit or stop the use of products containing PFAS.
• Look for "PFAS free" statements or commitments from manufacturers on the products you buy. 
• If you are still concerned and want to use a Point of Use filter ensure that it states "PFAS-removing" and maintain filters according to instructions.
• If you choose to use bottled water, use a brand that clearly states treatment with "reverse osmosis" or "ion exchange". Note that the FDA, not the EPA, regulates bottled water. At this time there are no specific regulations for PFAS in bottled water.

The State and Federal governments have also created new regulations on the manufacture and sale of PFAS-containing products. Colorado's HB22-1345 is one example.

6. Where can I find more information?

EPA: Primary Webpage on All Things PFAS

EPA PFAS Questions and Answers

CDPHE: PFAS and Your Health

Metro Water Recovery: Useful Tips and Links to Reduce Your Product Exposure

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Water Activities - Fishing

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1. Where can I fish in Arvada?

Fishing is permitted at most Arvada lakes or ponds unless otherwise posted.

2. Where can I buy a fishing license?

Visit the Colorado Parks and Wildlife Fishing page for information on fishing license requirements, stocking reports, and more. Fishing licenses can be purchased online, through the Colorado Parks and Wildlife mobile app, by phone, or at many retailers throughout the state.

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Water Quality

Show All Answers

1. Why does my water taste or smell different?

There are a few common reasons water may have a different taste or odor.

Chlorine

• Arvada water uses free chlorine as a disinfectant to kill any pathogens that could be found in drinking water. The EPA requires a minimum chlorine residual of 0.2 mg/L throughout the entire drinking water system. We try to maintain around 1.0 mg/L of free chlorine throughout the system.
• The odor of chlorine may be stronger during the winter when total water usage decreases. 
• To improve the smell, let your tap run for at least a minute before using the water. This will flush the older water out and bring in fresh, cooler water from the water main in the street. Another suggestion is to keep a pitcher of water in the refrigerator, allowing the chlorine taste to dissipate. If you use a point-of-use or pitcher filter to remove chlorine, please maintain it according to manufacturer’s recommendations.

Rotten egg or sulfur

• These types of smells are usually caused by organic matter breaking down in your waste drains, typically from hair build-up or food waste. Clean your drains regularly with enzyme-based drain cleaners, or by using mechanical methods like a drain snake.
• Another cause of egg or sulfur smells is a dry p-trap, especially in areas like a floor drain near your laundry or water heater. Simply add a few cups of water to the drain as-needed to refill the p-trap(see image below).

Fishy or earthy

• Fishy, earthy, or musky smells are often caused by certain types of algae, particularly in late summer and fall when the days are hot and dry. 
• A variety of treatment methods help prevent and reduce algae from growing in our reservoir and mitigate it at our treatment facilities.
• Sometimes algae can still enter our treatment facilities. Most of the byproducts of these algae are not harmful, just a nuisance. The problem will resolve on its own once they die off.

2. Does Arvada add fluoride to the water?

Fluoride is a naturally occurring compound in the environment and is present at very low levels in our source water. Fluoride is often added to drinking water to promote oral health. In 1967, there was a community-led referendum in Arvada to require the addition of fluoride to the City’s drinking water. We try to maintain the levels of fluoride at about 0.7 mg/L, the amount recommended by the EPA.

3. How hard is Arvada's water?

• Water hardness is the measure of the amount of calcium and magnesium in the water.
• Arvada has soft to moderately hard water. It ranges from about 20 mg/L to 100 mg/L, with an average of 84 mg/L (about 5 grains per gallon).
• Moderate hardness of the water builds scale on pipes which can help prevent corrosion of plumbing. 
• Customers may notice white residue deposits in their humidifiers. This can be remedied by only using distilled water in the humidifier. Do not use distilled water for consumption unless directed to do so by your doctor.
• Salespeople may try to sell you a water softener. Arvada’s water does not need to be softened. Water softeners replace calcium with sodium. Consuming this water over an extended period of time can potentially lead to heart issues. 
  • In addition, the systems need to be regularly maintained and if not, can be a source of bacteria in your drinking water.  Water softeners may lead to increased corrosion of plumbing fixtures and cause leaching of metals from the pipes in your home.

4. Why is my water discolored or have floating particles in it?

• Red, yellow, brown, or even black water are caused by iron and manganese sediments that have settled in the pipes being released back into the water. This is usually caused from nearby physical disruptions, such as construction projects or hydrant operation. Flush your cold taps for several minutes until the water runs clear. If the water does not seem to clear up on its own, please call us and we can flush nearby hydrants to pull larger volumes of water through.
• Black particles are usually caused by gaskets breaking down or falling apart. Clean and replace your faucet aerators and gaskets regularly to help prevent this.
• White particles or cloudiness in water are typically just tiny air bubbles. This is more pronounced in the winter when the water is colder and holds more oxygen. Certain faucet aerators can cause this too.
• Whole house water softeners or filters can cause problems with your internal water if not properly maintained. Please only install these apparatus if absolutely necessary and maintain them according to the manufacturer’s recommendation.

5. What about PFAS?

Please visit our PFAS Information page. 

6. What about water supply and conservation?

• Water supplies have been secured through Arvada’s currently-planned build-out. Arvada has purchased water shares with the Gross Reservoir dam expansion project, and is looking to possibly add more storage for our water rights in the future.
• Even with “enough” water, it is still important to conserve water. There are many simple steps you can do every day to conserve water and use only what is needed. Large grass lawns can take a lot of water, and reducing the amount of grass space on your property is a great way to reduce water consumption, and help reduce your water bill! Consider xeriscape alternatives for your lawn. Learn more on our Water Saving Programs page.

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Women's Self Defense Class

Show All Answers

1. How Much Does the Class Cost?

The class is free and only available to Arvada residents or those who work in Arvada.

2. When are the Classes Held?

Classes are offered periodically throughout the year and sign up is on a first come, first served basis. The next set of classes will be held as follows:

• Will be updated once classes are available

3. Who Can Participate?

Participants must be Arvada residents, or work in Arvada, and be at least 16 years of age; however, 14- and 15-year-olds may attend if accompanied by a parent or legal guardian who is also registered for the class.