The Utility Billing Customer Service team is available to help customers navigate understanding and paying their bills. Payment plans are available to create equalized payments across a 12 month period. One time hardship credits are also available for qualifying customers. Please call the Utility Billing team at 720-898-7070 for more information.
Additionally, the state of Colorado has robust utilities support services through LEAP (Low-Income Energy Assistance Program). They have added additional federal funding for water assistance through a program called LIHWAP (Low-Income Household Water Assistance Program). Please visit the LEAP website to see if you qualify or call 1-866-432-8435 for assistance.